Zoom Logo

Zoom

Revenue Operations Manager - Common Room

Posted Yesterday
Remote
Hiring Remotely in US
98K-226K Annually
Senior level
Remote
Hiring Remotely in US
98K-226K Annually
Senior level
Own the revenue operations infrastructure supporting Zoom’s go-to-market organization. Responsibilities include managing Salesforce and the broader GTM technology stack, maintaining data models, running pipeline and forecast cadences, producing executive reporting, designing lead routing and territory rules, enabling signal-driven expansion programs, managing RevOps requests, and driving cross-functional initiatives and AI workflow adoption.
The summary above was generated by AI
What You Can Expect

In this role, you will be the operational backbone of Zoom's go-to-market engine, owning the systems, data, processes, and reporting that keep our revenue teams running with clarity and speed. You will partner closely with sales, SDR, AM, and CS leadership to set quarterly priorities and translate cross-functional decisions into airtight rules of engagement. Day to day, you will run pipeline and forecast cadences, maintain the integrity of our GTM data model, and build the signal-driven programs that turn product and customer insights into pipeline. You will report to the Head of Revenue Operations and have real scope to grow the function over time.

About the Team
 
The Revenue Operations team at Zoom sits at the intersection of data, systems, and go-to-market strategy, giving our CRO and revenue leaders the operational clarity they need to grow with confidence. We partner across sales, marketing, and customer success to build the processes, tooling, and reporting that keep every handoff clean and every pipeline review grounded in fact. We are a small, hands-on team with a broad mandate and a real appetite for building things that scale.

Responsibilities
  • Own the GTM tech stack end to end, including Salesforce configuration, automation, integrations, license management, and vendor evaluations.
  • Build and maintain the GTM data model across CRM, marketing automation, sales engagement, billing, and product analytics, keeping it clean enough to power account-based and signal-based programs.
  • Run weekly pipeline reviews and monthly and quarterly forecast readouts covering new business and expansion, and produce executive-level reporting for the CRO and Head of Revenue Operations.
  • Design and enforce rules of engagement for inbound and outbound ownership, prospecting into large account hierarchies, and cross-team handoffs between SDRs, AEs, AMs, and CSMs.
  • Build lead routing, territory logic, and account hierarchy frameworks with a focus on speed to lead.
  • Partner with AM and CS teams to design signal-driven expansion programs powered by product and customer data, then automate them once proven.
  • Collaborate with sales, SDR, AM, and CS leadership to set quarterly priorities and drive the cross-functional projects that follow.
  • Triage the day-to-day RevOps request queue while maintaining progress on a longer-term roadmap.
  • Help the revenue organization extract real value from AI tools, from enablement and training to building new workflows.

What We're Looking For
  • 6+ years in revenue operations or sales operations at B2B SaaS companies, including at least 2 years owning the function or a significant part of it, ideally from an early or founding RevOps hire stage.
  • Deep Salesforce expertise, including Flows, data model changes, integrations, and full admin seat ownership, not just ticket-based requests.
  • Hands-on experience with a full GTM stack: sales engagement (Salesloft, Outreach, or similar), scheduling and routing (ChiliPiper or similar), data providers (ZoomInfo, Apollo, or similar), and marketing automation (HubSpot, Marketo, or similar).
  • Demonstrated ability to run pipeline and forecast cadences and produce board-level reporting for a CRO or CEO.
  • Experience designing lead routing and cross-team rules of engagement across multiple GTM functions, with comfort navigating the complexity that comes with it.
  • Ability to pull and shape data independently using SQL or a BI tool such as Mode, Looker, or Equals.
  • Clear communicator at every level, from individual reps to the executive team, with the confidence to push back and explain why.

Salary Range or On Target Earnings:

Minimum:

$97,600.00

Maximum:

$225,700.00

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure;  there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Anticipated Position Close Date:

09/10/26

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.


Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.


About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.


Our interviews are supported by BrightHire, a tool that helps us create a consistent and thoughtful interview experience and may include recordings. Please refer to our candidate privacy statement for more information of how we use your data.

#LI-Remote

Similar Jobs

6 Minutes Ago
Remote
California, USA
131K-177K Annually
Senior level
131K-177K Annually
Senior level
Aerospace • Information Technology • Software • Cybersecurity • Design • Defense • Manufacturing
Lead quality engineering for illumination products: perform internal and AS9100/customer audits, drive corrective/preventive actions, analyze nonconformance trends, develop quality metrics and certification plans, and ensure design and production readiness and compliance.
Top Skills: As9100Faa Part 145Non-Conformance (Ncr) ProcessesQmsRoot Cause Analysis (Rcca)
6 Minutes Ago
In-Office or Remote
30-42 Hourly
Mid level
30-42 Hourly
Mid level
Aerospace • Information Technology • Software • Cybersecurity • Design • Defense • Manufacturing
Operate and maintain Insitu unmanned aircraft systems, plan and execute missions, collect/analyze payload and video data, perform pre/post-flight checks and maintenance, support customers in field deployments, and complete inventory and mission reporting. Deployable to remote/austere locations up to 70% travel.
Top Skills: Basic NetworkingIntegratorRq21ScaneagleUas
32 Minutes Ago
Remote or Hybrid
United States
55K-70K Annually
Mid level
55K-70K Annually
Mid level
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Provides financial support for group insurance clients through billing management, financial reporting, data analysis, reconciliations, revenue projections, audits, and data integrity oversight. Partners with internal and external stakeholders on implementations, renewals, underwriting, and client presentations. Documents and improves financial processes, supports compliance requirements, monitors financial trends and metrics, and contributes to cross-functional initiatives that improve operational effectiveness.
Top Skills: Ai-Enabled ToolsExcelMS Office

What you need to know about the NYC Tech Scene

As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.

Key Facts About NYC Tech

  • Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
  • Key Industries: Artificial intelligence, Fintech
  • Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
  • Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
  • Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account