Tapestry
Our global house of brands unites the magic of Coach, Kate Spade New York and Stuart Weitzman to stretch what’s possible
Hybrid

Account Associate

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Employer Provided Salary: 58,500-60,000 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.

We believe that difference sparks brilliance, so we welcome people and ideas from everywhere to join us in stretching what's possible.
At Tapestry, being true to yourself is core to who we are. When each of us brings our individuality to our collective ambition, our creativity is unleashed. This global house of brands - Coach, Kate Spade New York, Stuart Weitzman - was built by unconventional entrepreneurs and unexpected solutions, so when we say we believe in dreams, we mean we believe in making them happen. We're always on a journey to becoming our best, but you can count on this: Here, your voice is valued, your ambitions are supported, and your work is recognized.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.
Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach. All over the world, the Coach name is synonymous with effortless New York style.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.
Job Title: Account Associate - North America Wholesale / New York, NY
Primary Purpose: The Account Associate is responsible for supporting the Sales Director with wholesale account management. The ideal candidate will quickly gain a good understanding of the business needs and be able to support with daily administrative tasks and communication internally and externally. The Account Associate is organized, has strong attention to detail and takes initiative. This individual should have strong analytical acumen. They will be relied upon to build relationships internally and externally.
The successful individual will leverage their proficiency as an Account Associate to...
Drive the business:

    • Support the achievement of total, comp and net sales targets.
    • Follow through on key strategies and product category initiatives.
    • Knowledge of products and all Coach Standards.
    • Responsible for all market week planning and logistics, including appointment scheduling, product information and updated account summaries.
    • Ensure receipt of weekly retail sales POS data, operational data and monthly ending reports.
    • Participate in regular monitoring of business results to support sales driving initiatives.


Customer Service/Operations:

    • Establish strong working relationships with wholesale partner as well as internal partners.
    • Ownership of all day to day coordination, operational follow up and account communication.
    • Provide all required product and digital information for timely launch of all new products.
    • Responsible for Order management execution, monitoring and tracking results.
    • Align orders with allocations and confirm accuracy and timely receipt of all orders.
    • Regularly monitor and ensure accuracy and proper visibility of on-line assortments.


Cross-functional partnership:

    • Build and maintain relationships with internal teams including finance, merchandising, operations and field executives.
    • Support the field team with product information including on order reporting, delivery updates and follow up on reorder requests.
    • Document and organize all seasonal sales/buying files and collaboration tools for efficient access.
    • Partner with operations to ensure execution of systemic updates and 3rd party vendor invoicing.


The accomplished individual will possess...

    • Account Management background.
    • Analytical skills.
    • Proficiency in Excel, Word and PowerPoint. Knowledge of SAP and Micro Strategy a plus.
    • Retail math.
    • Superior organizational skills, ability to multi-task.
    • Initiative, high energy, strategic thinking and detail oriented.
    • Customer service experience.
    • Excellent communication and presentation skills.


An outstanding professional will have...

    • Bachelor's degree.
    • 1-2 years of buying or account management and/or relevant experience.
    • Global and/or luxury brand experience a plus.


Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. *LI-JW1 Visit Coach at www.coach.com.
Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach. All over the world, the Coach name is synonymous with effortless New York style.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.
arital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. LI-Hybrid LI-AD1 Visit Coach at www.coach.com.
Our Competencies for All Employees

  • Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
  • Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
  • Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
  • Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
  • Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
  • Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
  • Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.


Our Competencies for All People Managers

  • Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
  • Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
  • Building Effective Teams: Blends people into teams when needed; creates strong morale
    and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.


Tapestry, Inc. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. LI-Hybrid LI-AD1 Visit Tapestry, Inc. at http://www.tapestry.com/
BASE PAY RANGE $58,500.00 TO $60,000.00 Annually
Click Here - U.S. Benefits Summary

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What are Tapestry Perks + Benefits

Tapestry Benefits Overview

Our comprehensive employee benefits programs include but are not limited to, medical, dental, vision, life insurance, short and long term disability, Tapestry Inc. Savings Plan, Employee Stock Purchase Plan, employee discount program, vacation and sick days, Health Saving Accounts, Flex Spending, Commuter Benefits, accident insurance, pet Insurance, and Tuition Reimbursement.

Culture
Volunteer in local community
Tapestry is proud of its culture of service. We serve global communities through empowerment programs, financial & product donations, and volunteering, to make a positive impact on society.
Partners with nonprofits
We partner with nonprofits that support our local and global communities and share our belief that all should have the freedom to live authentically and thrive.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Employee-led culture committees
Hybrid work model
Summer hours
Employee awards
Flexible work schedule
We have a Flex Friday program with half-day Fridays throughout the year.
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
We have an Inclusion Council plus 7 Employee Business Resource Groups (EBRGs): Black Alliance, Asian Heritage Alliance, Juntos Unidos, Prouder Together, Working Parents & Caregivers. and EmpowHER.
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Wellness days
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Pay transparency
Child Care & Parental Leave
Childcare benefits
Generous parental leave
Paid parental leave is available up to a maximum of 12 weeks. To qualify for paid parental leave, parents must be a full-time employee and have worked for 6 months prior to applying for leave.
Family medical leave
We offer Family and Medical leave to employees who need time off due to their own serious health condition or to care for a family member with a serious health condition, consistent with the FMLA.
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Fertility benefits
Vacation + Time Off
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Company-sponsored happy hours
Fitness stipend
Home-office stipend for remote employees
Meditation space
Mother's room
Professional Development
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available
Apprenticeship programs

Additional Perks + Benefits

Company discounts on all 3 of our brands!

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