Account Executive

| Greater NYC Area
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Trustpilot is an online community helping consumers make purchasing decisions with confidence while also enabling companies to grow their business based on the most powerful information out there: real reviews from their real customers. A new review is written through Trustpilot every five seconds and each month reviews are displayed over 1 billion times with our widgets and website. Our mission is to ensure that consumers around the world make informed buying choices by learning from each other’s experiences.

As an Account Executive at Trustpilot you will be part of a fast-paced Sales team full of hard working and ambitious professionals. Selling in to the mid market space, the expectations for our Sales team are set high by our Management team but the bar is constantly being raised by our hard working team members who are looking to grow their careers and bank accounts by outperforming their targets. Our Account Executive teams are made up of a combination of external hires and internal promotions from our ADR team so while the environment is competitive it is also supportive. Team members are walking in to an environment where if you put the work in our leaders and your peers will help you be successful, all while making sure you are having fun along the way. 

Responsibilities:

  • Drive the full sales cycle from inception to close
  • Be a hunter by discovering and fostering your own leads utilizing online and offline resources
  • Reach key decision makers in order to sell Trustpilot’s mission, platform and software solution
  • Make a high volume of daily outbound sales calls speaking to c-level executives across all verticals
  • Proactively maintain your pipeline using our CRM, Salesforce
  • Achieve and consistently exceed monthly sales goals
  • Develop skills necessary to transition into an enterprise sales role

Ideal Fit:

  • 2+ years of inside sales experience in a fast paced selling environment
  • Adept at qualifying leads, reaching the right contact, prioritizing the pipeline and closing the deal
  • Understanding of the decision making structure in mid-size to large companies
  • Ability to thrive in a performance-oriented environment with short sales cycles
  • Knowledge of e-commerce, online marketing and social media a plus
  • Self-starter with a competitive nature and desire to grow a career in software sales

We Offer:

  • Ongoing training for a career in technology sales
  • The opportunity to be a key player at a rapidly expanding global technology company
  • Full benefits & 401k
  • Paid family leave
  • Commuter benefits
  • Free lunch Friday and bagel Mondays
  • Social clubs and sponsored activities
  • Snacks, ping pong, Foosball, darts, etc.
  • Uncapped commission
  • Chance to win a spot at President’s Club vacation

About Trustpilot

Check out our office on Built In!

Trustpilot is a global, online review community that builds trust and increases transparency between consumers and businesses. Currently boasting more than 65 million consumer reviews of 299,000 businesses, Trustpilot produces a TrustScore for businesses based on recent reviews. Trustpilot’s community is live in 25 countries and more than 10,000 consumers sign up to Trustpilot every day. The platform also helps businesses generate insights through customer review data analytics. This can be used to continuously improve business operations, increase customer satisfaction and drive innovation. By enabling businesses to engage directly with customers, Trustpilot aims to set new global standards in consumer to business dialogue. 
Trustpilot has customers in 65 countries and has developed strong positions in Denmark, Sweden, UK, France, Germany and the Netherlands, as well as the US. With offices in Copenhagen, London, New York, Denver, Berlin, Melbourne and Vilnius Trustpilot’s 750+ employees represent 40+ different nationalities.

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Technology we use

  • Sales & Marketing
    • HubSpotCRM
    • SalesforceCRM

Location

This area has lot to offer. You can grab a burger from the original Shake Shack and enjoy the people watching as you hang out in Madison Square Park. Celebrity chef Mario Batali's popular Eataly market is a great place to shop for groceries or eat your way through all the food stalls.

An Insider's view of Trustpilot

How would you describe the company’s work-life balance?

The work-life balance is amazing. It’s been 5 years since I’ve had the luxury of being off on a weekend. Besides that, my managers don’t really bother me outside of my regular working hours, and I'm always encouraged to take my full hour for lunch. You also can’t beat working remotely; my daily commute is about 20 seconds each day

Jawayne

Account Development Representative

What does your typical day look like?

The thing I love the most about my role as an Account Executive is that every day looks different. Some days I’m more focused on setting up new meetings with prospective clients, whereas others I’m spending my time nurturing opportunities I’ve already created and building rapport with new people.

Emily

Account Executive

What makes someone successful on your team?

There are clear paths to move into management or maintain personal growth as an individual contributor. It's nice to know there is an achievable plan in place and management has always been supportive of my goals.

Jeremy

Senior Customer Integration Engineer

What is your vision for the company?

My personal vision for Trustpilot is to make it the preeminent review platform in the United States both in terms of volume of content and review credibility. Within the org, I envision Trustpilot operating in a way that allows us to understand greater detail of our business and to build the best team in the business!

John

Commercial Operations Director

What projects are you most excited about?

As a Talent Acquisition Specialist, my day-to-day consists of conducting technical phone screens, preparing candidates for interviews, and extending offers! Besides my daily responsibilities, I worked on a social media project recently. I was able to utilize my marketing degree to teach my colleagues how to rock their LinkedIn profiles and content.

Kayla

Talent Acquisition Specialist

What are Trustpilot Perks + Benefits

Culture
Volunteer in local community
Every Trustie has two (paid) volunteering days a year, which they can use to give back to their community.
Partners with nonprofits
We partner with a women's shelter in the Bronx, and another non-profit that helps homeless women and children in NYC.
Open door policy
Team based strategic planning
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
Trusties in Color (TiC), Pride & Allies, Trustpilot Women in Leadership (TWIL)
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Mental health benefits
Free subscription to Headspace
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Employees receive 5 days per year of paid sick leave.
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free lunch on Wednesday and Breakfast on Thursdays
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Recreational clubs
Our kickball team is currently undefeated! We have lots of things like this happen year to year.
Fitness stipend
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within

Additional Perks + Benefits

Opportunities to visit our other offices, including internationally. Ongoing training and development across all departments. Catered lunches on Fridays and towards the end of each month, cold brew and beer on tap. Snacks and bagels on Mondays. Internal promotion track, happy hours and office events.

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