Enterprise Account Manager
Company Description
Recently named one of Built In's 2022 Best Places to Work, Negotiatus is the only end-to-end spend management solution that empowers finance and operations teams to seamlessly control and manage 100% of their company’s spend on one powerful, easy-to-use SaaS platform designed with the end-user in mind.
Our platform oversees tens of thousands of orders per month, many millions in spend, and thousands of users. We’ve grown quickly since our founding in 2016 with the help of great investors and customers and are looking to continue that trajectory over the next few years.
Job Description
Serve as the main point of contact for your assigned accounts, owning the full post-sale customer journey and building strong relationships with Operations and Finance professionals at complex, large-scale organizations
Retain and grow a rapidly expanding book of business
Serve as the expert and go-to consultant for your accounts on purchasing and payments best practices
Dig deep to understand clients’ business goals and educate them how to leverage their Negotiatus subscription to meet these goals
Proactively increase our share of wallet with clients; meet aggressive revenue targets while simultaneously mitigating churn and building brand champions
Collaborate with the Product team to translate customer feedback into product improvements
Qualifications
About you:
You have 3+ years in an Account Management or Customer Success role, ideally in a B2B SaaS environment, with at least 1+ year working with Enterprise accounts
You have a proven track record of exceeding revenue and/or retention targets
You have experience managing clients in Salesforce, and are familiar with highly consultative, short sales cycles.
You are exceptionally skilled at building strong business relationships. You work equally well with end users and C-level decision-makers.
You have experience coordinating and leading different business units, building cross-functional stakeholder alignment, to maximize on sales opportunities.
You have extensive experience selling/managing SaaS/Cloud based ERP solutions to C-levels within enterprise accounts
You are action-oriented, results driven, and able to work in a team environment
You are able to prioritize autonomously and ask for advice or help when necessary
You are an excellent and collaborative communicator across both written and verbal mediums
You are a self-aware, team-focused asset who can provide insight into process optimization
Additional Information
What you’ll receive:
A competitive compensation package including stock options as well as rewards for tenure and department milestones
The opportunity to have a hand in building out the systems and processes for the department that fundamentally is responsible for retention and growth of our business
Flexible time off and remote work policies
Robust medical, dental, vision, and wellness benefits, including subsidized child care
Employer-sponsored 401(k)
Negotiatus is an equal opportunity employer. Applicant’s qualifications are considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, veteran status, genetic information, or any other basis prohibited by law.