Sales Coordinator

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Hi, we’re Jabra Hearing. 

We’re on a mission to empower tens of millions of people to hear better through convenient, personalized hearing care — at a fraction of the cost thanks to telemedicine. In three years, we went from a scrappy startup to a leader in the direct-to-consumer hearing care space with the backing of our parent company GN, a global pioneer in intelligent audio solutions, to prove it. We partnered with Jabra (also in the GN Family) to create the Jabra Enhance online hearing business. Leveraging GN's expertise and Jabra's pioneering audio engineering helps us make our hearing care even more accessible and affordable.

About us.

We’re a data-thirsty, outcomes-driven group that cares as deeply about our employees as we do our customers. We’re led by a diverse crew of enormously talented thinkers, creators, and doers who are as collaborative as they are compassionate (and passionate). The team at Jabra Hearing includes actors, sommeliers, top-chefs, dancers, black belts, filmmakers and countless four-legged furry sidekicks. 

About the role.

At Jabra Hearing, our mission isn’t just to deliver better hearing care, but to deliver it to more people. Our inside sales team is key to getting our hearing aids in the ears of people who need them, and we are looking to hire a Sales Coordinator to educate and build relationships with potential customers. 

What you’ll do.

  • Perform sales activities to support the growth of the company, including email, chat, and phone conversations with potential leads
  • Actively contribute to the achievement of monthly sales targets by achieving and exceeding individual Sales and KPI targets
  • Set the groundwork for building long-term customer relationships
  • Engage and qualify prospects who have connected with the website
  • Address customer questions about our product offerings
  • Navigate our tools including Slack and Salesforce 
  • Gain expert knowledge of our products and sales tools contributing to their ongoing development

What you’ll bring.

  • A bachelor’s degree preferred
  • 1+ years of inside sales experience (preferably in an early-stage start-up, or high-volume environment)
  • Experience with lead qualification and objection handling
  • Excited to work at a rapidly evolving company to change the broader healthcare landscape
  • Self-motivated - not satisfied with the status quo
  • Strong written and verbal communication skills 
  • Familiarity with Salesforce and understanding of basic performance metrics used in a sales team environment (Sales Funnels, Qualification rate, etc.)
  • Ability to work nights and weekends 
  • Proficiency with Microsoft Office and/or G Suite applications
  • Ability to work the following schedule and holidays as needed:
    • Monday: 12PM to 8PM EST
    • Tuesday: 12PM to 8PM EST
    • Wednesday: 12PM to 8PM EST
    • Friday: 12PM to 8PM EST
    • Saturday: 10AM to 6PM EST

A sneak peek at our benefits.

  • You’re worth it. Our compensation is competitive ($21.00 per hour plus eligibility for performance-based quarterly bonuses), and our 401k plan includes matching up to 4%.
  • Take care of yourself and your loved ones. We offer excellent medical, vision, and dental insurance and contribute generously to it. Adding a new member to your family? We also provide 12-weeks paid parental leave.
  • Fill that well! Whether you check out America’s natural treasures or just veg out on your couch, enjoy your paid time off. We encourage time off. 
  • Nomnom on us. Jabra Hearing offers a weekly lunch stipend. (Pro tip: Groceries count.)

GN Consumer Hearing Corporation (d.b.a. Jabra Hearing) is an equal opportunity employer and participates in E-Verify. If you receive an offer of employment from Jabra Hearing, you will need to go through the E-Verify process of digital verification of your employment authorization documents as provided on the Form I-9. Participation in E-Verify does not limit your right to work and verification will only be completed after you become an employee with Jabra Hearing.

#LI-Remote

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • SqlLanguages
    • SwiftLanguages
    • TypeScriptLanguages
    • ReactLibraries
    • React NativeLibraries
    • GraphQLLibraries
    • Node.jsFrameworks
    • PostgreSQLDatabases
    • AWS (Amazon Web Services)Services
    • SketchDesign
    • JIRAManagement
    • SalesforceCRM

An Insider's view of Jabra Hearing

What are some social events your company does?

One of the biggest perks of my job at Jabra Hearing is planning and hosting our virtual events! Examples of some recent events include yoga & meditation, boba tea making, wine tasting, scavenger hunts and trivia. I love seeing everyone come together to learn something new - and have fun doing it!

Sarah

Senior Manager, Talent Acquisition

How do you collaborate with other teams in the company?

I really enjoy working at Jabra Hearing! I get to work with Audiology and Product teams in the realm of delivering the best product our customers can dream of, and with CX and Design teams on refining the experience with our existing customers. Whatever the challenge of the day is, I get to work with ingenious minds towards a solution.

Ruslan

Director of Engineering, Backend

How has your career grown since starting at the company?

I was given an exciting opportunity to pave the way for a new role as Sales Coordinator and was supported by a fantastic team. Within the first few months, I was promoted to Inside Sales Associate. I cannot stress enough how much I love helping people on their journey of shopping for hearing aids and this has grown into an inspiring career!

Dan

Senior Inside Sales Associate

How do you empower your team to be more creative?

Whether via daily chat or weekly team meetings, regular communication gives everyone the opportunity to be heard & have an impact! Our team brings unique ideas based on their different backgrounds & wealth of customer support experience. Collaborating enables us to identify inventive solutions to engage customers on their journey to better hearing.

Lauren

Director of Customer Experience

How do you collaborate with other teams in the company?

Working on organic social strategy and content at Jabra Hearing is extremely cross-functional and requires me to collaborate with many teams. I work closely with our CX team to create content that caters to the customer’s needs, as well as, the design and marketing teams to strategize the best brand aesthetics and to analyze content performance.

DaJa

Social Media Coordinator

What are Jabra Hearing Perks + Benefits

Jabra Hearing Benefits Overview

- Our compensation is competitive and our 401k plan includes a 4% match.

- We offer excellent medical, vision, and dental insurance and contribute generously to it. Adding a new member to your family? We also provide 12-weeks paid parental leave.

- Whether you check out America’s natural treasures or just relax at home, enjoy your paid time off. We encourage time off.

- Jabra Hearing offers a monthly wellness stipend to support you in prioritizing self-care - covering anything from gym memberships and fitness equipment to vitamins and spa visits.

Culture
Volunteer in local community
Open door policy
OKR operational model
Team based strategic planning
Remote work program
Diversity
Highly diverse management team
Mandated unconscious bias training
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Child Care & Parental Leave
Generous parental leave
Family medical leave
Vacation + Time Off
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Home-office stipend for remote employees
Professional Development
Lunch and learns
Promote from within
Customized development tracks

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