Sales Engineer (Remote Eligible - US) at Dashlane

| Greater NYC Area
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Due to the ongoing pandemic, our interview and onboarding processes will remain fully remote until further notice. At times like this, we're even more committed to providing you support and flexibility while you interview and onboard for your new job.

About Dashlane

Dashlane is a web and mobile app that simplifies password management for people and businesses. We empower organizations to protect company and employee data, while helping everyone easily log in to the accounts they need—anytime, anywhere. A better digital future starts with secure access.

Our team in ParisNew York, and Lisbon is united by a strong sense of community and passion for improving the digital experience. Over 15 million users and 20,000 businesses in 180 countries use Dashlane for a faster, simpler, and more secure internet.

About the role

Dashlane is looking for a Sales Engineer to support technical sales and implementation of our Dashlane business product. You will act as the technical subject matter expert in the features, benefits, and application of Dashlane’s products and services, and conduct remote & in-person calls, presentations, demos, and assisting with integrations with prospects and customers.

Location

At Dashlane, depending on your role, you'll be able to opt to work from the office or remotely. Due to legal constraints, at the moment Dashlane can only hire remotely in one of the three countries we have offices (Portugal, France and the USA).

This position’s location is flexible within the US, and you can also opt to work from our New York office.

At Dashlane you will:

  • Work in close collaboration with the customer success and sales team to provide technical and domain expertise for specific opportunities, develop account strategies, and uncover additional business opportunities.
  • Assist current and prospective clients with understanding and configuring Dashlane to integrate with their processes and systems.
  • Deeply understand the security programs and success criteria of our prospects and customers to provide expert consultation designed to align their goals with what they can achieve with Dashlane.
  • Actively drive the technology evaluation stage of the sales process with our prospects of various technical levels.
  • Technically close complex and competitive opportunities, through advanced security domain expertise, technical skill and credibility.
  • Craft technical content/documentation to show prospects/customers how to implement solutions to satisfy relevant desired outcomes and use cases.
  • Effectively consult with CISOs, CSOs, VPs/Directors/Managers of IT & InfoSecurity at companies of all sizes and industries.
  • Analyze feature requests from customers and prospects and provide feedback to our Product and Engineering teams.
  • Continually optimize the technical sales process and support sales efficiency across the board.
  • Stay on top of industry news and developments to provide and maintain a deep industry and domain expertise.
  • Provide technical perspective on active deals and help accurately forecast deals.
  • Support marketing and sales events and evangelize Dashlane.
  • Document relevant activities, account, and opportunity details in our CRM platform.
  • Develop and manage long-term strategic relationships with technical contacts at key accounts to drive customer happiness and technical credibility.

Requirements:

  • 3+ years of customer-facing technical experience in a sales, consulting, or other technical roles.

We're Also Looking For:

  • 3+ years of experience with cloud and on-premise IT environments, enterprise web technologies, directory services (Active Directory, Azure, Okta, G-suite, etc.), endpoint and network management.
  • 3+ years of experience working with one or more of the following identity providers: MS AD, MS Azure AD, G Suite, Okta, and other similar services.
  • Understanding of core security concerns and threat models within desktop, mobile, and web application architecture, keeping information and user data safe.
  • Experience managing Linux applications and servers.
  • Experience in a SaaS sales environment with experience in deal close.
  • Working knowledge of Office 365.
  • Ability to write concise technical documentation.
  • Creative and entrepreneurial mindset - interested in helping to build a business with the ability to change direction and operate in a fast-paced, high growth environment.
  • Ability to perform day-to-day work with minimal supervision, and new and/or complex assignments with minimal direction; self-directed and resourceful.
  • Exceptional verbal and written communication skills and an ability to effectively communicate and influence others.
  • Exceptional organizational, time-management, and prioritization skills.
  • Strong sense of accountability and responsibility.
  • Scripting skills with PowerShell or other scripting languages.
  • Tech-savvy, personable with natural problem-solving abilities, and demonstrated discretion and ability to work with confidential information.

Diversity, Equity, Inclusion and Belonging at Dashlane:

As a truly international company—founded in Paris and split between Paris, New York, and Lisbon—Dashlane thrives off diverse perspectives. We value all aspects of diversity: gender identity, sexual orientation, ability, ethnic origin, social background, age, lifestyle, and more. We are committed to hiring a diverse community and fostering a culture where everyone is heard and belongs.

Your interview experience: 

To know what to expect once you’ve sent your application, read about how we interview and hire at Dashlane in this blog article written by our Talent team. Feel free to browse our blog to find more information about our product and how we work.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • SwiftLanguages
    • TypescriptLanguages
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • RedisDatabases
    • RedshiftDatabases
    • VaultDatabases
    • HashicorpDatabases
    • TerraformDatabases
    • Google AnalyticsAnalytics
    • Heap AnalyticsAnalytics
    • TableauAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • WrikeManagement
    • SalesforceCRM
    • BrazeCRM
    • SendGridEmail
    • MarketoLead Gen

Location

Our New York office is located in the Flatiron neighborhood, full of restaurants, bars, and shops. It's never hard for us to find a good lunch.

An Insider's view of Dashlane

What’s the vibe like in the office?

Our office always feels vibrant and welcoming! Not only with awesome, creative, talented people and their smiling faces, but also the office's working space and design makes it easy to not only find a quiet corner to create besides your own desk and meeting rooms, but also an open space to share ideas and projects with your co-workers.

Gili

Senior Customer Service Specialist

What kinds of technical challenges do you and your team face?

With new engineers joining our New York team, we are working on new ways to adapt our processes to make everyone's workflow seamless and scalable. For example, as a team, we are all currently working on the migration from Bamboo to Gitlab, which would greatly benefit our team in the long run in terms of time and scalability.

Cynthia

Software Engineer

What does career growth look like on your team?

Dashlane is big enough where we have structured career paths, but small enough where you can easily take initiative, ownership, and make an impact. The career ladder starts at the junior level and progresses to senior software engineer. Afterwards, we support both individual contributor and management career tracks. At each step we value behaviors

Sagar

Engineering Manager

What is your vision for the company?

At Dashlane, we want to create an open and transparent environment, inclusive and multi-cultural. Everyone is the team is encourage to take initiatives, take ownership on new ideas, and deliver quality product to millions of users. We have high expectations for our engineers, while maintaining a flexible and friendly environment.

Jean

Co-founder & VP of Engineering

How does the company support your career growth?

At Dashlane, the whole company is in your corner! From my very first day, everyone was transparent and supportive of my goals. I was walked through everything I needed to do to position myself for success. It is truly refreshing to have the whole team rooting for you; and I’m rooting right back for them!

Russell

Associate Account Executive

What are Dashlane Perks + Benefits

Dashlane Benefits Overview

Here at Dashlane, we care about flexibility. That's why we let Dashlaners decide where they want to work from within countries we operate in - US, France or Portugal - and how much vacation they take with our US Flexible Time Off policy.

If working mostly remotely, Dashlaners are offered an allowance to setup their workspace. For those who prefer to come to work from our office in Flatiron, we offer cold brew on tap, endless snacks, games, lunches and more!

In addition to 16 weeks of fully paid primary parental leave, we offer 4 fully paid weeks of transition to work.
Apart from that, we also offer 401(k) and competitive medical, dental, and vision plans for Dashlaners and their families.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Diversity manifesto
Mean gender pay gap below 10%
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Relocation Assistance
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Customized development tracks
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