The Salesforce Administrator is responsible for ongoing management of basic Salesforce administration and will provide day-to-day operational support to internal customers. This role partners closely with Business Operations, Sales and other departments to drive greater efficiencies with processes, reporting, tools, etc. to improve sales productivity. This is a collaborative and detail-oriented role that will interact with multiple parts of the organization and make an impact on the daily operation of the business.

Candidates for this role should be highly motivated, have excellent communication skills, analytical abilities and experience working in the Salesforce.com platform.

Responsibilities:

• Gain a deep understanding of our Salesforce setup and our sales processes to provide general support and training to sales team and new hires
• Day to day support and administration of our Salesforce instance
• Manage Salesforce users, profiles, roles, permission sets and other administrative responsibilities
• Generate and analyze simple and complex reports from Salesforce based on business needs as requested by sales and sales management team
• Managing territory and account assignments within Salesforce
• Acts as an administrator of the Salesforce database, including the creation and maintenance of workflows, custom fields, reports, dashboard development, process and data flow management
• Develops a solid understanding of service/case management specific business processes
• Updates and maintains Salesforce system documentation and Salesforce Best Practices
• Develops and documents department specific views, processes, fields, notifications, reports, custom objects, page layouts and workflows
• Gather needs and requirements of the business and design high quality solutions in Salesforce via custom objects, custom fields, workflows and processes
• Perform testing of system enhancements within a test environment and other quality assurance tasks
• Responsible for data cleanliness and identifying and resolving data inaccuracies within our systems
• Develop and maintain sales team resources as needed; perform routine updating of dashboards and process documentation
• Proactively collaborate with sales team to solicit feedback and improves or creates processes/procedures as needed to boost productivity
• Other tasks and projects as assigned

Qualifications:

• BA/BS degree required
• 5-6 years professional work experience, a minimum of 3 years working with Salesforce 
• Passion for the Salesforce.com platform and some experience performing Salesforce admin tasks
• Previous operational experience supporting multiple teams and/or departments a plus.
• Proficient in MS Excel, Google apps, other commonly used business applications; demonstrated ability to learn new systems
• Exceptional communication and interpersonal skills
• Impeccable organizational, analytical and time management skills
• Excellent attention to detail
• Must be a team player who enjoys supporting their customers

About Integral Ad Science

Integral Ad Science (IAS) is the global market leader in digital ad verification, offering technologies that drive high-quality advertising media. IAS equips advertisers and publishers with both the insight and technology to protect their advertising investments from fraud and unsafe environments as well as to capture consumer attention, and drive business outcomes. Founded in 2009, IAS is headquartered in New York with global operations in 22 offices across 15 countries. IAS is part of the Vista Equity Partners portfolio of software companies. For more on how IAS is powering great impressions for top publishers and advertisers around the world, visit integralads.com.

Equal Opportunity Employer

IAS is an equal opportunity employer, committed to our diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age. We strongly encourage women, people of color, members of the LGBTQIA community, people with disabilities and veterans to apply.

To learn more about us, please visit http://integralads.com/ and https://muse.cm/2t8eGlN

Attention agency/3rd party recruiters: IAS does not accept any unsolicited resumes or candidate profiles. If you are interested in becoming an IAS recruiting partner, please send an email introducing your company to [email protected]. We will get back to you if there's interest in a partnership.