Salesforce Administrator

| Greater NYC Area
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About Us

Riskified is the AI platform powering the eCommerce revolution. We use cutting-edge technology, machine-learning algorithms, and behavioral analytics to identify legitimate customers and keep them moving toward checkout. Merchants use Riskified to increase revenue, prevent fraud, and eliminate customer friction. Riskified has reviewed hundreds of millions of transactions and approved billions of dollars of revenue for merchants across virtually all industries, including a number of Fortune 500 companies.

About the Role

We are looking for a driven Salesforce Administrator who has a deep understanding of Salesforce platform architecture and capabilities.

As the Salesforce Administrator and part of a global team, your main responsibilities will be to act as the onsite Salesforce point of contact for the NY office, support ongoing requests, and build efficient and valuable solutions to the various business teams based on best practices. This would be a full time position based out of our New York office. 

What You'll Be Doing
  • Take part in cross-organizational projects to increase the efficiency of various company functions: Growth, Account Management, Partner Relations, Customer Success, Marketing, and more.
  • Work closely with our global business teams, providing system support, gathering feedback and understanding the different needs of each team.
  • Problem-solving by finding creative solutions to complex challenges.
  • Execute implementation tasks such as configuration, automation, data assessment, and data fixing.
Qualifications

Candidates must be eligible to work in the U.S. for other than practical training, without any Visa sponsorship (including OPT Visas)

  • Bachelor's Degree in Industrial Engineering / Information Systems / Computer Science
  • 2+ years experience working with Salesforce
  • Strong hands-on experience, with a proven impact on a business group’s performance
  • Ability to manage projects end-to-end, simultaneously and under tight schedules
  • Vast knowledge of Salesforce (design, configuration, administration) including custom objects, custom fields, workflows, flows, process builder and validation rules
  • Familiarity with different organizations’ implementation and usage of Salesforce
  • Experience with a global company, including supporting teams in remote sites
  • Strong business processes orientation, experience with SaaS sales and service cycles
  • Highly customer and service oriented
  • Salesforce certification preferred
  • Proficiency with Visualforce Pages, Lightning and Apex Code preferred
Life at Riskified

We are a fast-growing and dynamic startup with 450+ team members between our offices in Tel Aviv and New York City. We value collaboration and innovative thinking. We’re looking for bright, driven, and passionate people to grow with us.

Some NYC Benefits & Perks:

  • Fully-covered medical, dental, and vision insurance from your first day
  • Stock options for all employees, 401(k) + matching, commuter benefits
  • Catered lunch, team events, healthy snacks, yoga, pilates, soccer league, and more
In The News

Fortune Magazine: 25 Best Workplaces in New York

Announcing Riskified's $165M Funding Round

Inc Magazine: Best Workplaces 

Built In NYC: 100 Best Workplaces

Great Place to Work: Riskified

Crain's: Best Places to Work in New York City

TechCrunch: Riskified Prevents Fraud on Your Favorite eCommerce Site

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Technology we use

  • Engineering
    • PythonLanguages
    • RLanguages
    • ScalaLanguages
    • SqlLanguages
    • GoLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • AngularJSFrameworks
    • ExpressFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • KafkaFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • AWSDatabases
    • DynamoDBDatabases
    • ElasticsearchDatabases

Location

220 Fifth Ave., New York, NY 10001

An Insider's view of Riskified

How do you collaborate with other teams in the company?

As an Integrations Engineer, I sit with multiple stakeholders - the Customer, Sales, Product, Data Integrity, & Go-Live, to name a few. Whether a merchant has a new problem for us to solve or we're launching a new product, we maintain close contact to ensure we're on the same page, & deliver the best product & experience to our customers.

Jonathan

Integrations Engineer

How has your career grown since starting at the company?

I've been given the opportunity to work on increasingly larger deals that continue to stretch me in new ways. I've been able to work directly with the executive team and contribute meaningfully to the business. I feel valued and challenged on a daily basis and look forward to continuing to grow my career with the company.

Merrin

Account Executive

How do you make yourself accessible to the rest of the team?

I have weekly 1:1s with my team & quarterly 1:1s with all employees and they know they can come to me at any time. Making myself accessible to my team & the rest of the company is extremely important in my role and will always be one of my top priorities. It is important for employees to know they have someone they can trust & go to for anything.

Lorrie

Director, People Operations

What’s the vibe like in the office?

The vibe at Riskified is equal parts hustle and fun. Everyone is highly supportive and collaborative, which builds a genuine sense of unity in the office while making it very encouraging for everyone to excel in their positions.

Add in the amazing NYC views, adorable office dogs, and a well curated kitchen and you truly feel grateful to be here.

Arun

Director of Integrations

What are Riskified Perks + Benefits

Riskified Benefits Overview

Healthcare - Full medical, dental, and vision insurance from your first day
Stock - Stock options for all employees
Financial Benefits - 401(k) + matching with immediate vesting, commuter benefits
Professional Development - Customized training courses, company-wide learning, volunteering opportunities
Snacks and More - Fully stocked kitchen with healthy snacks, catered lunch, lunch stipend, weekly happy hours
Celebrations and Activities - Overnight getaways, team events, birthday breakfast, yoga, pilates, soccer, basketball, and more

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Diversity
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
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