Senior Salesforce Administrator at OwnBackup

| Greater NYC Area
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Company Description

OwnBackup is a leading cloud-to-cloud backup & restore vendor. We provide secure, automated, daily backups of SaaS & PaaS data as well as sophisticated data compare & restore tools for disaster recovery. Our solution complements the SaaS vendor’s (e.g. Salesforce) built-in data-protection mechanisms by covering data loss & corruption caused by human errors, malicious intent, integration errors, and rogue applications. The solution also provides enterprises with the performance and reporting required to meet compliance regulations in a number of industries.

OwnBackup was co-founded by data-recovery, data-protection and information-security experts, each with over 15 years experience in their respective fields. We are a top-ranked backup & restore ISV on the Salesforce.com AppExchange, the 2018 Salesforce Appy award winner, and the winner of multiple Demo Jam awards.

We believe that every employee in the company can and should make an impact every day, and we empower them to do so. If you are self-motivated, take initiative and are a great team player you will love working here.

Job Description


 Senior Salesforce Administrator 

As a member of the administration team, this is a critical role in helping the company scale effectively and continue to maintain a high growth rate. We are looking for a highly driven, problem solving individual with a deep knowledge of the Salesforce.com platform and SAS business processes. Strong business acumen and process orientation are key for this role. You will be responsible for working with multiple constituencies across the organization to develop, implement, optimize and ensure compliance with processes related to OwnBackup’s business.

Responsibilities:

  • Work closely with leadership and the administration team to establish requirements, document, develop, test, and implement various business processes on the Salesforce.com platform and/or 3rd party application(s).
  • Assist the team to troubleshoot issues with the platform as they arise, and interact with users to help resolve questions.
  • Identify efficiencies with Salesforce.com and 3rd party app tools and take ownership to implement.
  • Must be able to own workload, work with minimal supervision, and collaborate with team to maintain and enhance a world class CRM application.
  • Implement solutions that are GDPR and CCPA compliant

Required Experience:

  • Minimum of 3 years in Salesforce.com administration or consultant role preferably on Sales Cloud.
  • Certified Salesforce Admin (ADM201)/Advanced Admin (ADM211)
  • Strong business, technical, and analytical skills/experience are required to be effective in this position. 
  • Experience with Sales Process in relation to native Salesforce Opportunity to Order process.
  • Self-starter who is detail oriented, excellent at project management, organizational skills who can work with minimal supervision.
  • Document and present solutions to the team and the business.
  • Ability to communicate with the admin team, and work with all different business units across the organization and at all levels.
  • Very high degree of MS Excel proficiency

Desired Experience:

  • Configuration of 3rd party apps (Conga, DocuSign, Salesloft, etc…)
  • Working with other platforms and integrations (NetSuite, MuleSoft)
  • Previous Business Analysis, Sales Ops, and/or Project Management experience
  • Marketing platform and automation experience a plus
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • ReactLibraries
    • DjangoFrameworks
    • Ruby on RailsFrameworks
    • Maria DBDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • RedisDatabases
    • BalsamiqDesign
    • JIRAManagement
    • TrelloManagement
    • HubSpotCMS
    • SalesforceCRM
    • HubSpotEmail
    • HubSpotLead Gen

Location

Englewood Cliffs is a borough in Bergen County and our office surrounds world HQs such as CNBC, LG Corp, Unilever, Ferrari, and Maserati.

An Insider's view of OwnBackup

How does your team reward individual success?

At Ownbackup, internal promotions are extremely common. This is a key attainable measurement of success, rewarded based on your current role and interest in growth.
Beyond hitting our sales goals and metrics, we look forward to the opportunity to attend Presidents Club held in Aruba every April.

Tara Draganescu

Account Executive

What does your typical day look like?

My day at OwnBackup starts off pretty great. I commute in on the Manhattan shuttle that OwnBackup offers which makes my life that much easier. When I arrive at our HQ I'm greeted by everyone as I walk through the office. I head to my desk, latte in hand, and conduct my morning recruiter calls, review applications, and sync up with hiring managers.

Shira Jason

Talent Acquisition

How has your career grown since starting at the company?

I have been privileged with many opportunities to tremendously succeed and grow in my professional career at OwnBackup. I originally started as an SDR and after hitting my metrics I moved up to SDR 2, SDR 3, and then ADR (Account Development Representative) & Team Lead. I now am the Business Development Manager of the SDR team in North America.

Shira Osdoba

Sales Development Manager

How do you make yourself accessible to the rest of the team?

Our team is a very intense and process/transactions driven environment. I always make myself accessible on the “call floor”, for meetings, conversations or just brainstorming. I truly believe in an open-door policy where anything & everything is “on the table”. It’s best to talk everything out, instead of holding it in.

Rob Ween

Regional Vice President

What’s the vibe like in the office?

The vibe in the office at OwnBackup is unlike any other place I’ve worked. When you walk in there’s always people around not only working hard but having a great time while doing it. It's the kind of place where you’re always happy to come in and see your friends (colleagues). The kitchen snacks and happy hours don't hurt either.

Adam Layman

Solution Engineer

What are OwnBackup Perks + Benefits

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
OwnBackup has an employee-led committee that strives to enhance our employee experience and maintain our unique and fun-loving culture.
Open door policy
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
Company Equity
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Pre-tax discounts for commuting as well as a FREE shuttle from NYC to our NJ Office.
Company Outings
OwnBackup hosts company outings semi-annually, where we gather employees from around the globe in fun locations (usually near a beach), as well as other smaller group outings throughout the year.
Game Room
We have arcade machines and console systems scattered throughout our office.
Stocked Kitchen
Some Meals Provided
We provide free lunch on Fridays
Happy Hours
Happy hours are hosted on a regular basis, and we also celebrate special events and big milestones.
Parking
Free on-site parking
Professional Development Benefits
Promote from within
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