US Account Management Lead, Commerce Products at Snap Inc.

| Greater NYC Area
!Sorry, this job was removed at 8:57 p.m. (EST) on Monday, January 13, 2020

We are looking for an Account Management Regional Lead to join Team Snapchat! In this role, you will lead the development and growth of the regional Sales team in a fun, fast-paced and fluid environment. Working from our Los Angeles or New York offices, you will focus on generating revenue, managing relationships with clients, creating optimization strategies, identifying performance trends, driving efficiency in our processes, and acting as a coach and mentor to the Account Management team in your region. 

What you’ll do:

  • Work closely with sales managers to identify opportunities and develop action plans to drive incremental revenue, with a focus on campaign management tactics

  • Partner closely with the Product Marketing team as the primary communication channel for product updates to our sales teams, funneling up market feedback to the product team, and serving as the point of escalation for troubleshooting complex product issues

  • Own cross-functional relationships related to campaign management and measurement with teams such as Marketing Science, Creative Strategy and Business Support

  • Support our largest strategic customer and agency relationships with planning, optimization and campaign management contributions as needed

  • Coach and mentor 15+ Account Managers and Account Strategists, serving as the voice and representative of these roles to sales leadership

  • Develop vertical- and objective-specific playbooks and processes to drive consistency and operational efficiency within the region, in partnership with Business Marketing

  • Support sales training curriculum development in partnership with Sales Enablement and Product Marketing

  • Lead special projects involving complex work streams and cross-functional collaboration internally and externally

  • Identify regional and vertical trends and best practices, and develop channels to share these globally with sales leaders and cross-functional partners

  • Partner with sales managers on career pathing, performance management, and growth of the Account Management team

Minimum qualifications:

  • Bachelor’s degree in business, communications, marketing, or another related area of study

  • 10+ years experience in the digital media industry, with a focus on performance and brand marketing, ad-tech, programmatic, or similar field

Preferred qualifications:

  • Proven performance in managing and building a best-in-class client services or customer success team, including people management experience

  • Deep knowledge across auction-based digital platforms (e.g., Google, Facebook, YouTube, Instagram and DSPs) and a strong point of view on success drivers for media management across both performance and brand marketing goals

  • Product commercialization or marketing experience with responsibility for driving product-market fit and prioritizing customer needs based on sales feedback

  • Expert understanding of all types of advertising performance metrics and measurement and attribution approaches 

  • Strong analytical and strategic thinking, with the ability to identify key opportunities from large data sets and transform them into action

  • Internal cross-functional and external/customer relationship building skills, with strong presence communicating with senior level executives

  • Ability to work in a fast paced environment and adaptable to changes

  • Ability to lead multiple projects with strong attention to detail

  • A passion for Snapchat as a user and solid knowledge of our ad products

Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SwiftLanguages
    • Objective-CLanguages
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • SalesforceCRM
    • SendGridEmail

Location

Snap NYC is in the heart of Times Square in the former New York Times office building!

What are Snap Inc. Perks + Benefits

Snap Inc. Benefits Overview

Snap Inc. is its own community, so we’ve got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms.

Every Snap office has its own set of benefits built around its needs, but here’s a rundown of some of the programs you'll find in our LA office.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company's diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Employees can contribute to a Medical FSA to pay for eligible medical expenses, or a Dependent Care FSA to pay for eligible daycare expenses, with pre-tax dollars.
Disability Insurance
Employees can take up to 16 weeks of short-term disability for 60% tax-free pay with benefits remaining active. Long-term disability is also available at 60% tax-free.
Dental Benefits
We provide free dental coverage for employees and eligible dependents. In addition, the plans have an orthodontia benefit. Annual in-network cleanings and exams are covered at no cost.
Vision Benefits
Snap provides a free vision plan for employees and eligible dependents. The plan includes a LASIK benefit and a $200 annual frame/contact lens allowance.
Health Insurance Benefits
We provide free PPO and HSA plans to employees and their dependents with the option to buy-up to an enhanced PPO plan with lower co-pays. In CA, Kaiser HMO is another free medical plan option.
Life Insurance
We provide Basic Life and AD&D insurance at 2x salary at no cost.
Wellness Programs
Team workouts
Retirement & Stock Options Benefits
401(K)
Snap offers a retirement savings plan that allows you to save for your retirement on a pre-tax and/or post-tax basis.
401(K) Matching
Snap matches 100% up to 3% and 50% on your 4th and 5th contribution to both your pre-tax and/or Roth elective contributions and the match is immediately vested. We also offer the Mega Backdoor Roth.
Company Equity
Snap offers compensation packages that allow you to share in Snap's long-term success!
Child Care & Parental Leave Benefits
Child Care Benefits
Snap offers a Dependent Care Flexible Spending Account to help you use tax-free funds to pay for preschool, summer day camp, before/after school programs, and child or elder daycare.
Generous Parental Leave
Maternity Leave: Up to 4.5 months (18-20 weeks) of 100% paid maternity leave Paternity Leave: Up to 2 months (8 weeks) of 100% paid paternity leave
Family Medical Leave
Snap provides you with up to 12 weeks of time off to care for a family member with a serious health condition. We also provide 6 weeks of pay to care for an immediate family member with health issues.
Adoption Assistance
Snap will reimburse up to $10k towards any Adoption expenses incurred. You are also eligible for up to 2 months (8 weeks) of 100% pay to bond with your new child.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Employees are allotted four hours of paid time off to volunteer at charities that align with the company’s philanthropic pillars: youth, education, and arts.
Paid Holidays
Paid Sick Days
Snap provides 15 sicks days per year if you're feeling under the weather!
Perks & Discounts
Casual Dress
Commuter Benefits
Employees can contribute to a Commuter FSA for their commuting costs.
Company Outings
There are lots of social events to choose from, ranging from cultural, health & fitness, personal development, volunteering, arts & crafts, and more.
Free Daily Meals
Employees get a Snap Meal Card with a daily stipend of $16. You can use the card at restaurants and on food delivery services!
Stocked Kitchen
All offices are stocked with free snacks, drinks, coffee, etc.
Recreational Clubs
Employees can participate in sports leagues through SnapFit. We also offer team fitness classes, hikes, races, and more.
Relocation Assistance
To help you get to your new city safe and sound, Snap assists with eligible candidates' relocations through final move flights, storage, package & delivery, corporate housing, moving cash, and more.
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Snap has a Learning & Development program that enables employees to continue honing their skills, and individual teams have budgets to send eligible employees to industry conferences, trainings, etc.
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
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