Salesforce Administrator

Overview:

We’re looking for an experienced and proactive Salesforce Administrator to support and enhance our CRM ecosystem and sales enablement tools. This role is critical to ensuring our revenue teams operate efficiently through intelligent system configuration, automation, and reporting. You will collaborate closely with Sales, Marketing, and Operations to implement scalable solutions, maintain data integrity, and continuously improve system functionality.

This role can be fully remote in the United States and will work Eastern Standard Time hours.

What You'll Do:

• Administer and enhance Salesforce and integrated tools, including Salesforce Sales Cloud, Marketing Cloud, Conga CLM, LinkedIn Sales Navigator, SalesLoft, ZoomInfo, and others.
• Design and maintain flows, automations, validation rules, custom objects, and page layouts to support evolving business needs.
• Develop and optimize reports and dashboards that drive strategic decisions, team performance, and business insights.
• Partner with stakeholders to gather requirements, document business processes, and implement solutions that improve efficiency and accuracy.
• Oversee user management, permissions, and security settings to ensure compliance and data protection.
• Identify, troubleshoot, and resolve issues related to CRM functionality and integrations.
• Lead efforts to adopt new Salesforce features and tools (e.g., AI capabilities, Dynamic Forms).
• Support data quality initiatives, including deduplication, enrichment, and governance strategies.
• Manage and scale integrations with third-party platforms across the sales and marketing tech stack.
• Provide support and training to end-users; create documentation for processes and best practices.

• 3+ years of hands-on experience as a Salesforce Administrator in a high-growth or enterprise environment.
• Salesforce Administrator Certification (ADM 201) required; Advanced Administrator or Platform App Builder preferred.
• Proficient in Salesforce Lightning Experience and automation tools.
• Experience managing complex Salesforce orgs, including custom development and third-party app integrations.
• Strong understanding of CRM data architecture, user access management, and data governance best practices.
• Experience supporting sales operations or GTM teams with CRM tools and analytics.
• Ability to translate business needs into technical solutions and communicate across teams.
• Comfortable working in a fast-paced, cross-functional environment with multiple stakeholders.
• Experience with Salesforce development tools (e.g., Apex, Visualforce).
• Proficiency in Salesforce integration methods
• Familiarity with Salesforce Marketing Cloud (Automation Studio, Journey Builder, Email Studio).
• Hands-on experience with Sales engagement platforms (SalesLoft, Outreach) and contract lifecycle management tools (Conga CLM).
• Working knowledge of data visualization platforms like Tableau, Power BI, or Salesforce Analytics Cloud.

What We Offer:

The annual base salary for this position is $80,000-$87,000. Base salary may vary depending on job-related knowledge, skills, and experience, as well as geographic location. Additionally, this position is eligible for an annual discretionary bonus based on performance. 

You will also be eligible for the following benefits:

• 15 PTO Days, 10 legal holidays, and sick days
• Comprehensive Medical, dental, and vision plans
• Will match up to 10% of employee contribution for 401(k), life insurance, paid time-off and parental leave plans
• Commuter benefits and a corporate discounts
• Development opportunities through the LinkedIn Learning platform
• Friday happy hour, “Summer Fridays”, and free snacks and beverages in the office
• Year-round corporate athletic league
• Casual work environment, team building, and other social events

About Guidepoint:

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action. 

Backed by a network of nearly 1.5 million experts and Guidepoint’s 1,300 employees worldwide, we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful. 

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience. 

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