Senior Executive Assistant

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. 

We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

We are currently seeking a Senior Executive Assistant to work closely with the executive team in our New York office. This Senior Executive Assistant will provide administrative assistance and operational support for the business. This role is for an entrepreneurial individual who has a customer service mindset and exceptional administrative, coordination and communication skills. 

A Senior Executive Assistant in OCEO works autonomously day-to-day with little guidance. Able to navigate complex situations and challenges, they are confident in navigating ambiguity and problem solving when provided a clear vision and goals. Planning and leading special projects, a Senior EA owns their portfolio and planning. Accountable to leading administrative excellence, a Senior Executive Assistant is skilled at recognizing gaps, flagging issues, synthesizing information, and offering proactive support for the S-Team. This role builds strong interpersonal relationships with other departments and individuals across the organization, supporting stakeholder feedback, decision making, and collaboration. Excellent judgment is expected, as well as the ability to anticipate and communicate the perspectives and preferences of executives they support. This role offers enhanced communications support and when requested, responding on behalf of executives in their voice and tone. 

• Lead key work streams towards the planning, organization, and execution of high profile special projects and key organizational initiatives
• Proactively oversee and manage schedules, appointments, and travel arrangements for the Senior Leadership Team
• Proactively plan ahead of time, solve operational inefficiencies, recommend solutions, and synthesize context and information to filter to the S-Team
• Facilitate and lead departmental event planning and execution
• Manage meetings and agendas, take high quality notes, and track project planning outcomes against goals for the Senior Leadership Team
• Review, route, and respond to incoming e-mail correspondence and organizational requests on behalf of the Senior Leadership Team
• Establish administrative process improvements, organize, track and reconcile professional expenses, as well as help manage relevant budgets to outcomes
• Manage communications and liaise directly with external partners, vendors, and clients
• Support materials and presentation creation for the Senior Leadership Team
• Create and maintain internal documentation, knowledge management, and communications for the Office of the CEO
• Act as an exemplar of Clio’s values and culture, serving as an ambassador for the Senior Leadership Team both internally and externally

• 5+ years experience working as an executive assistant or an administrative support role within a hyper-growth organization
• A diploma or bachelor’s degree in a field that demonstrates strong critical thinking and writing skills
• 2-4 years of experience working in a customer facing or hospitality role
• Experience with heavy calendaring for multiple executives or teams
• Flawless written and verbal communication skills, even under pressure
• Strong interpersonal skills with a capacity to develop high levels of trust and work effectively with a spectrum of personalities
• Able to successfully manage multiple projects and priorities at once
• Skilled in moving quickly and make on-the-spot decisions with impeccable attention to detail
• Resourceful and confident leading the full planning and execution of projects
• Proficiency in Mac operating environments, Microsoft Office Suite, Slack, and Google Apps
• A high level of comfort with new technologies and tools

What you will find here:

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.
Some highlights of our Total Rewards program include: 

• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance 

• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office minimum twice per week.

• Flexible time off policy, with an encouraged 20 days off per year.

• EAP benefits for you and household members, including counseling and online resources

• 401k matching and Child Education Savings

• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

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Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility 

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com/careers

We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions.

Disclaimer: We only communicate with candidates through official @clio.com email addresses.