Senior Machine Learning Engineer, Client Insights

Alloy helps solve the identity risk problem for companies that offer financial products by enabling them to outpace fraud and confidently serve more people around the world. Over 600 of the world’s largest financial institutions and fintechs turn to Alloy to take control of fraud, credit, and compliance risk, and grow with the clearest picture of their customers.

Through our values: Be Bold, Get Scrappy, Collaborate, and Celebrate Our Differences, we are creating a workplace where you can grow, thrive, and belong. See how we’ve been continuously recognized and named one of Inc. Magazine’s Best Workplaces, Forbes America’s Best Startup Employers, Best Fintech to Work for by American Banker, year after year.

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The Client Insights team focuses on helping clients get the most value out of their data. We rely on analytics and data science to help clients improve their policies, better detect fraud, and stay up to date with industry best practices. The Client Insights team is made up of data scientists and data engineers who are working to deliver in-app tools that leverage client data to enhance the agent experience and quicker detect fraud.

• Apply statistical and machine learning methods to build customer-facing models.
• Work closely with application engineers to operationalize models you've built, ensuring they meet rigors for customer usage, including model performance tracking and having mechanisms to retrain models.
• Take the initiative to innovate on our current models and apply new methodologies to new and existing problems/projects/products.
• Thought leadership around data governance and standardization
• Set standards for feature/variable definitions
• Produce documents that give visibility into the data pipelines you've built.
• Partner with engineering and product leads to provide guidance and leadership in roadmap planning.
• Anticipate future support and maintenance overhead for the data-driven features and models you've built.
• Analyze our data sets to help inform product roadmaps.
• Devise optimization models to recommend ways to improve fraud and compliance workflows.
• Use heuristics, anomaly detection methods, and unsupervised machine learning methods to detect and predict fraud.
• Leverage a deep, data-driven understanding of the key drivers and metrics underpinning Alloy's products and business lines to draw insights and make recommendations that will help the company grow and scale effectively
• Conduct bespoke analyses and research for new customer use cases that support future development of data science products

You are:

• Always building with end-solution in mind. 
• Able to communicate complicated concepts to a non-technical audience without diluting the complexity of the work.
• Able to build strong cross-functional relationships within Alloy.
• Naturally curious with a knack for asking tough questions.
• A team player. You believe that big things happen when the right people are working together.
• A fast learner
• Humble. Mistakes happen and owning them helps us learn and move on quickly
• An excellent teammate, willing to offer help and advice when needed
• Product-oriented. You have a desire to understand Alloy's business, strategy and priorities to help guide future product development

You have:

• 6 years of relevant experience doing modeling and data science work, conducting advanced analytics and building/iterating on real-world production end-to-end models.
• 2 years experience as a tech lead
• Advanced proficiency in scripting languages like Python and querying languages like SQL
• Experience with classification, clustering, regression, and time series models.
• Experience working with unbalanced data sets and regularization methods.
• Experience building models from scratch, iterating, and owning projects end to end.
• A BA in a quantitative field, or equivalent experience
• You have experience in a highly analytical role in fast-paced environments
• You have a knack for details, and making sure things are correct/accurate

Nice to Haves:

• Professional experience in fraud detection
• Experience maintaining production machine learning models
• Experience with AWS SageMaker
• Prior startup experience
• Airflow
• Spark
• Dbt
• Git
• Hex

Alloy is committed to fair and equitable compensation practices. Below is the anticipated starting base compensation range for this role; however, pay may vary depending on job-related knowledge, in-demand skills, relevant experience, and/or geography. In addition to a competitive base salary, this position is also eligible for equity awards in the form of stock options (ISOs) as well as a competitive total benefits package. Your recruiter will be happy to walk you through the details and what compensation could look like for you specifically!

This position has a salary range of $180,000 to $250,000. 

• Unlimited PTO and flexible work policy
• Employee stock options
• Medical, dental, vision plans with HSA (monthly employer contribution) and FSA options
• 401k with 100% match up to 4% of annual employee compensation 
• Eligible new parents receive 16 weeks of paid parental leave 
• Home office stipend for new employees
• Annual Learning & Development annual stipend
• Well-being benefits include access to ClassPass, OneMedical, and Spring Health 
• Hybrid work environment: our employees local to NYC are expected to work Tuesdays and Thursdays from our HQ in Union Square, Manhattan. Tasty lunches catered from a variety of local restaurants and frequent employee-organized cultural events contribute to our positive office energy. On Monday/Wednesday/Friday most employees Zoom into work from home while some take advantage of the quieter office.

We're a lean team, so your impact will be felt immediately. If this all sounds like a good fit for you, why not join us?

Apply right here. You've found the application!

Alloy is proud to be an equal opportunity workplace and employer. We’re committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. We are committed to an inclusive interview experience and provide reasonable accommodations to applicants with visible and invisible disabilities. We encourage applicants to share needed accommodations with their recruiter.

All Alloy jobs are listed on our careers page. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with an alloy.com email address. We do not use outside applications or automated text messaging in our recruiting process. We will not ask for any sensitive financial or identification information during the recruiting process. If you’re ever unsure, please contact us directly via our website before sharing personal information.