Senior Machine Learning Engineer

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Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide.

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Senior Machine Learning Engineer, AI Research 

GEICO | Hybrid | Palo Alto, CA / New York City, NY / Bethesda, MD 

About the Role 

GEICO is redefining the insurance landscape through cutting-edge Artificial Intelligence, and the AI Research team is driving this transformation. We are developing innovative, centralized, real-time AI solutions to solve complex business challenges and deliver advanced capabilities across claims, customer interactions, and operational efficiency. 

As a Senior Machine Learning Engineer, you will play a pivotal role as a technical leader, designing, deploying, and managing production-grade ML systems that directly impact core business functions. This position is ideal for engineers who have experience shipping ML systems and seek greater ownership, technical depth, and significant business influence. 

This is a hands-on opportunity for those passionate about scalable architectures, model robustness, and delivering operational excellence in advanced AI systems. 

What You’ll Do 

Own End-to-End Production ML Systems 

• Design, implement, and deploy machine learning models and features for diverse AI applications including predictive analytics, automation, and decision support. 

• Manage the complete ML lifecycle: data ingestion, feature engineering, training, evaluation, deployment, monitoring, and retraining. 

• Continuously advance model performance, reliability, and interpretability in production environments. 

Build Scalable AI ML Pipelines 

• Develop scalable batch and real-time pipelines to support high-throughput AI workflows and applications. 

• Optimize ML serving systems for speed, reliability, and cost-effectiveness. 

• Collaborate with platform teams to enhance feature stores, model registries, and deployment infrastructure for AI solutions. 

Drive Technical Excellence 

• Author high-quality, well-tested, and maintainable code in Python (and/or Java). 

• Contribute to shared ML frameworks, tooling, and promote engineering best practices across the research team. 

• Engage in architecture discussions, design reviews, and technical roadmap development for AI initiatives. 

Mentor & Collaborate Across Teams 

• Mentor junior engineers (MLE I/II), providing code reviews, guidance, and technical leadership. 

• Work closely with data scientists, software engineers, operations, and product teams to integrate ML solutions into real-world applications. 

• Translate complex business and technical challenges into actionable ML solutions. 

Operate Reliable ML in a Regulated Environment 

• Ensure ML systems adhere to high standards for monitoring, alerting, security, privacy, and compliance. 

• Support incident response and maintain production reliability for AI-driven systems. 

• Contribute to model governance, explainability, and responsible AI practices. 

Minimum Qualifications 

• Bachelor’s degree in Computer Science, Machine Learning, Statistics, Mathematics, or a related technical field (Master’s or PhD a plus). 

• 6+ years of experience building and deploying machine learning systems in production environments. 

• Strong proficiency in Python (and/or Java) and production-grade software engineering practices. 

• Experience with ML frameworks such as PyTorch, TensorFlow, or scikit-learn. 

• Hands-on experience with the full ML lifecycle, including deployment, monitoring, and retraining. 

• Hands-on experience building and deploying LLM-based applications, including prompt design, retrieval-augmented generation (RAG), model evaluation, and production integration. 

• Familiarity with distributed data systems and modern ML infrastructure. 

Preferred Qualifications 

• Domain experience in AI Research, Predictive Modeling, Automation, or Decision Intelligence. 

• Experience with fine-tuning, adaptation, evaluation frameworks, and safety/guardrails for large language model (LLM) systems. 

• Familiarity with real-time ML serving architectures, feature stores, and low-latency systems. 

• Exposure to advanced modeling techniques, such as deep learning, reinforcement learning, or natural language processing. 

• Experience with big-data and pipeline technologies (Spark, Snowflake, Airflow, DBT). 

• Knowledge of model explainability, fairness, and governance in regulated industries. 

Why Join GEICO AI Research? 

• Build real-time ML systems that drive business innovation and customer value 

• Tackle large-scale decisioning problems where accuracy and reliability are critical 

• Collaborate within a strong engineering culture with growth opportunities toward Staff and Senior Staff roles 

• Contribute to high-impact initiatives across claims, customer service, and operational AI applications 

Annual Salary

The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.

The GEICO Pledge:

Great Company: Protecting customers through life’s twists and turns with innovation and integrity.

Great Careers: Personalized development programs, mentorship, and certification assistance.

Great Culture: Inclusive and collaborative culture rooted in shared success.

Great Rewards: Competitive pay, benefits, and flexibility to support your well-being and future.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.