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Plenful

Senior Product Manager

Posted 4 Days Ago
Hybrid
New York, NY, USA
Senior level
Hybrid
New York, NY, USA
Senior level
Lead end-to-end product development for healthcare operations AI platform: discovery, roadmap, execution, and commercial outcomes. Translate complex workflows into scalable solutions, define success metrics, build customer feedback loops, ensure HIPAA and regulatory-compliant design, and work closely with engineering, design, go-to-market, and executive leadership.
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About Plenful

Plenful is on a mission to transform healthcare operations from the inside out. Fresh off our $50M Series B and backed by Notable Capital, Bessemer Venture Partners, TQ Ventures, Susa/Kivu Ventures, and other leading investors, we’re building the category-defining AI workflow automation platform that healthcare teams rely on to operate smarter, faster, and more efficiently. Our technology empowers healthcare operators across hospital and health systems, pharmacies and payors to eliminate manual work, reduce administrative burden, and improve compliance, all while unlocking critical revenue to fund programs for their in-need patient populations.


Built by healthcare operators for healthcare operators, Plenful is driven by a deep understanding of the challenges facing today’s care teams. We’re passionate about equipping healthcare workers with world-class tools that deliver real, measurable impact, and we’re proud to serve 90+ leading health systems across the country. If you’re excited to help shape the future of healthcare, we’d love to meet you. Apply now to join our growing team.

About the Role

Plenful is hiring Senior Product Managers to join our founding PM team. As we move into our next phase of growth, we're focused on productizing solutions that solve complex customer problems at scale. We're looking for PMs who bring structure, ownership, strong customer intuition, and a builder mindset.

If you've thrived in fast-moving, resource-constrained environments and want the ownership and leadership proximity that comes with being an early product hire at a high-growth company, this role is for you. This role is hybrid.

  • Define the product function — you're joining a founding PM team, not fitting into an established org.

  • Work directly with world-class leadership — CPO, CTO, and CEO proximity from day one.

  • Meaningful equity at a company with real traction.

  • Named to TechCrunch AI Disruptors 60.

  • Greenfield technical opportunity — our context graph architecture is a genuinely novel system that gets smarter as frontier models improve.

What You’ll Do
  • Lead product development from discovery to launch, partnering closely with engineering, design, customer success, and go-to-market teams to ship high-quality solutions.

  • Own your product area end-to-end: customer discovery, roadmap definition, prioritization, execution, iteration, and commercial outcomes.

  • Translate complex operational workflows into elegant, scalable product solutions that create measurable outcomes for customers.

  • Define and track success metrics, using data, user feedback, and business objectives to validate hypotheses and guide decisions.

  • Build a feedback flywheel with customer success and support to continuously surface and act on customer intelligence.

  • Work directly with executive leadership, with the access, visibility, and accountability that comes with it.

  • Treat healthcare compliance and privacy — HIPAA, payor requirements, auditability — as a core part of product design, not an afterthought.

You May Be a Fit If
  • You've spent 5+ years in Product Management, with a track record in high-growth, scrappy environments.

  • You use AI tools deliberately to make your own work exceptional.

  • You've built products from the ground up where no playbook existed.

  • You can distill messy workflows into elegant solutions and make defensible prioritization calls under ambiguity.

  • You write a crisp PRD, present to a CTO, and run a customer discovery session with equal confidence.

  • You use metrics to make decisions, not to justify them after the fact.

  • You're genuinely curious about hard, overlooked problems because you care about the impact.

  • Bonus points for experience in B2B software or enterprise SaaS, shipping AI-powered or LLM-powered features to production, platform PM or API product work, 0-to-1 product launches, or experience in regulated environments like fintech, healthcare, legal, or government.

Why You'll Love Working Here
  • 🚀 Mission-Driven, World-Class Team — Join an exceptional group of professionals aligned around a meaningful mission and committed to making an impact

  • 📈 Opportunities for Growth — Strengthen your expertise through collaboration with experienced, high-performing leaders across the organization

  • 🏢 Flexible Hybrid Work Environment — We're remote-first, with meaningful office presence in San Francisco and New York. R&D roles follow a hybrid model, with two days per week in our San Francisco office

Benefits & Perks
  • 🏥 Healthcare Coverage — Full medical, dental, and vision insurance for you and participation for your family

  • 💰 401(k) with Company Match — Plenful matches 50% of your first 3% contributed

  • 📊 Equity — Every full-time employee shares in our success

  • 🌴 Unlimited PTO — Take the time you need, when you need it

  • 🍽️ Daily Lunch Stipend — $100/week to cover your midday meals

  • 💪 Wellness Stipend — $100/month to support your health and well-being

  • 🚇 Commuter Benefits — $100/month for SF and NYC-based employees

  • 👶 Parental Leave — Paid leave to support growing families

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