JPMorganChase Logo

JPMorganChase

Senior Product Support Associate- Digital Onboarding

Posted 46 Minutes Ago
Be an Early Applicant
Hybrid
Plano, TX
Senior level
Hybrid
Plano, TX
Senior level
Supports product delivery and digital onboarding by coordinating delivery tasks, change management, risk and compliance adherence, blocker escalation, dependency management, and cross-functional collaboration. The role helps ensure products are delivered stably, efficiently, and at scale while enabling continuous product value.
The summary above was generated by AI
Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey.

 
As a Senior Product Delivery Associate in Client Onboarding and Service,  you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-function teams, build key relationships, and enable the product to continuously deliver value.

 
Job responsibilities
  • Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies
  • Supports the completion of change management activities across functional partners and monitors adherence to the firm’s risk, controls, compliance, and regulatory requirements
  • Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources
 
Required qualifications, capabilities, and skills
  • 3+ years of experience or equivalent expertise in product management or a relevant domain area
  • Demonstrated performance in either product management or relevant domain area
  • Experience executing operational management and change readiness activities
  • Experience in product deployment processes 
  • Experience in collaborating with product technology and business partners
 
Preferred qualifications, capabilities, and skills
  • Developed knowledge of the product development life cycle
  • Experience in previous product support role
  • Bachelor's Degree or equivalent experience
     
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team
J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors.
Global Investment Banking supports a broad range of corporations, institutions and governments by providing strategic advice, capital raising and risk management expertise.
HQ

JPMorganChase New York, New York, USA Office

270 Park Avenue, New York, NY, United States, 10017-2014

JPMorganChase New York, New York, USA Office

4 Metrotech Center, New York, NY, United States, 11201

Similar Jobs

12 Minutes Ago
Hybrid
15-19 Hourly
Junior
15-19 Hourly
Junior
eCommerce • Fashion • Retail • Sales • Wearables • Design
Represent Coach on the sales floor by delivering personalized luxury retail service, meeting individual and store sales goals, building client relationships, and using clienteling and social selling tools. Process transactions, support inventory receiving and replenishment, maintain visual merchandising and stockroom standards, and complete daily store operations. Collaborate with teammates, participate in training and brand initiatives, and work flexible schedules including weekends, holidays, and peak seasons.
Top Skills: Clienteling ToolsIpadLaptopMobile PosPosSocial Selling PlatformsWalkie-Talkie
12 Minutes Ago
Hybrid
62K-87K Annually
Mid level
62K-87K Annually
Mid level
eCommerce • Fashion • Retail • Sales • Wearables • Design
Lead all store operations, sales, profitability, staffing, inventory, payroll, loss prevention, and visual merchandising. Coach and develop a high-performing team, recruit talent, deliver exceptional customer experiences, resolve concerns, and represent the Coach brand. Execute business plans, optimize scheduling, maintain brand standards, and build relationships with corporate partners, vendors, and the community.
Top Skills: MS OfficeRetail Inventory Management SystemsRetail Labor Management SystemsRetail Sales Reporting ToolsSocial Media
12 Minutes Ago
Hybrid
19-32 Hourly
Junior
19-32 Hourly
Junior
eCommerce • Fashion • Retail • Sales • Wearables • Design
Assistant Store Manager supports the Store Manager in driving sales, achieving KPIs, delivering exceptional customer service, and maintaining operational excellence. Responsibilities include recruiting, onboarding, coaching, scheduling, payroll and HR processes, loss prevention, visual merchandising, omnichannel engagement, clienteling, customer issue resolution, and vendor coordination. The role requires flexible availability, strong communication and leadership skills, retail systems proficiency, and the ability to perform physical store and stockroom duties.
Top Skills: Clienteling StrategiesMS OfficeOmnichannel ServicesRetail SystemsSocial Media

What you need to know about the NYC Tech Scene

As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.

Key Facts About NYC Tech

  • Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
  • Key Industries: Artificial intelligence, Fintech
  • Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
  • Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
  • Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account