Senior Software Engineer, Content Platform

The Community You Will Join:

Our mission at Marketing Technology is to provide a state-of-the-art platform and measurement capabilities to enable marketing and product teams to engage with our customers effectively. Everyday millions of Airbnb customers are reached via our streamlined platform over comprehensive channels, such as Email, Push, SMS, In-App Channels as well as external Ads Platforms (e.g., Google, Facebook, etc). We deliver substantial business impact by enabling numerous stakeholders across the company, including Marketing (Brand and Performance), Guest/Host, Policy, and more. 

The Difference You Will Make:

As a Senior Software Engineer on Marketing Technology’s Content Platform team, you’ll provide hands-on technical leadership to build a no-code or low-code platform to bring together a thoughtful user experience for Marketing to author, segment, and plan lifecycle management of communications on onsite (airbnb.com, in-app) and offsite (emails, push notification) channels. 

You and your team will own the serving and hydration of billions of heavily personalized pieces of marketing content.  Knowing that any downtime in our systems results in a loss of trust from our customers and loss of revenue from our marketing channels, you will help own the quality and uptime of our systems.

You’ll be working alongside with a team of talented software engineers to improve our usability of the platform of tools, reducing time-to-market for our internal teams, and develop technical strategic planning towards driving a best-in-class platform. You will also work closely with XFN partners like design, product and marketing stakeholders to dive deep to solving problems that have direct monetary impact on our business.

A Typical Day:

As a Senior Software Engineer on Content Platform, you will:

• Work with cross-functional partners including product managers, designers and marketing managers to design and deliver high-quality products across multiple channels that directly contribute to Airbnb’s revenue.
• Lead efforts to architect and build technology for serving marketing content to guests and hosts across Airbnb’s stack—including our web frontends, GraphQL API gateway & business logic layer, and storage layer. 
• Make heavy use of our mature DevAI stack to explore, build and verify your work.
• Think user first: you might optimize user experience page performance by improving our rendering layer, or how we fan out and fetch data in the backend.
• Work with customers to identify usability issues and proactively fix them.
• Build relationships with engineers in product orgs (e.g. Relevance, Stays, Experiences) and partner with them to support company-wide initiatives.

Your Expertise :

• 6+ years of experience in a hands-on software engineering role.
• Bachelor’s and/or Master’s degree, preferably in CS, or equivalent experience.
• Technical leadership: hands on experience leading project teams, setting technical direction and strategy and mentoring engineers.
• Demonstrated comfort in working in a fullstack environment—you might be a backend expert, but are happy building client components; or a client expert who is happy building efficient APIs.
• Passionate about efficiency, availability, technical quality and system quality.
• Passion to level-up those around you through curiosity and fostering a collaborative and inclusive team environment.
• Proven experience in defining product strategy and helping drive alignment with cross-functional leaders and stakeholders.
• Strong communication and collaboration skills with experience driving initiatives that span across teams.
• San Francisco Bay Area Location preferred
• Bonus:
  • If you’ve worked in and/or have opinions about the current state of Marketing Technology.
  • If you have demonstrable Agentic AI experience with production applications, or have explored enough in your spare time to be able to speak to it.

Your Location:

This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. 

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: [email protected]. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. 

We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.