Review ACH transactions for fraud, conduct risk assessments, apply risk management strategies, provide advisory and training, investigate disputes, and keep abreast of ACH industry trends.
Job Summary & ResponsibilitiesPreferred Qualifications
Responsibilities include but are not limited to:
- Review ACH transactions and reports to detect and prevent fraudulent, suspicious, or erroneous activity.
- Conduct ACH risk assessments and audits to evaluate the bank's compliance with the ACH rules and regulations, as well as internal policies and procedures.
- Apply ACH risk management and mitigation strategies, policies, and procedures to minimize the bank's exposure to ACH losses and conduct ACH investigations and recovery.
- Provide ACH risk advisory and training to the bank's staff and clients and maintain effective communication with internal and external stakeholders.
- Investigate and resolve ACH disputes, claims, and exceptions, and coordinate with the ACH network, other financial institutions, and law enforcement agencies as needed.
- Keep abreast of the latest trends, developments, and best practices in the ACH industry, and participate in relevant forums and committees.
Required Skills:
- Strong knowledge of the ACH rules and regulations, as well as the applicable laws and regulations related to ACH transactions.
- Proficient in ACH systems, tools, and software, within EPN, Federal Reserve Bank or core system.
- Excellent analytical, problem-solving, and decision-making skills, with attention to detail and accuracy.
- Effective communication, presentation, and interpersonal skills, with the ability to work independently and collaboratively.
Required Experience:
- High School Diploma or GED. Minimum of five years of experience of banking or financial operations.
Preferred Experience:
- Bachelor's degree in finance, accounting, business, or related field.
- Minimum of five years of experience in ACH risk management, operations, or compliance.
- Knowledge of NACHA Rules and Guidelines, Regulation E.
- AAP Certification.
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