Supports the Personal Lines Account Manager by servicing insureds, producers, and carriers. Responsibilities include processing vehicle and policy changes, issuing insurance cards, binders, certificates, and evidence of insurance, handling cancellations and reinstatements, resolving billing issues, and providing customer service. The role requires strong organization, accuracy, multitasking, confidentiality, and teamwork in a fast-paced in-office sales environment.
Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Signature Elite Assistant to join our team. This position will report to our agency located in Uniondale, NY. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-office position.
Responsibilities:
- Work in conjunction with the Personal Lines Account Manager for support with servicing and is a point of contact for the insured producers and carriers
- Deliver outstanding customer service to internal and external customers
- Process vehicle changes
- Issue automobile identification cards
- Insurance binders
- Certificates of insurance
- Evidence of insurance
- Process policy changes and cancellations
- Reinstatements
- Resolve billing issues
- Participate as a team member in a fast-paced, growing sales environment open to continuous improvement.
Qualifications:
- Certification: NY P&C Brokers License
- High School degree required, college preferred
- Good working knowledge of company operating systems i.e. Microsoft Word, Outlook and willingness to learn additional programs when necessary.
- Basic skills of Image Right, Excel and PowerPoint are a plus but are not required.
- Must possess strong organizational skills
- Maintain current with assigned tasks
- Accuracy and Attention to Detail is a must
- Ability to multitask in a high paced environment
- Critical thinker
- Team player
- Motivated, with a desire to learn
- Maintain high level confidentiality
Benefits:
- Company Paid Life Insurance, Long-Term and Short-Term Disability.
- Medical, Dental, Vision and FSA/HSA plans.
- 401(k) with company match.
- Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.
- Generous PTO.
- An awesome team of professionals!
Compensation:
- $70,000/yr.
The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.
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