Designs, implements, and governs scalable, secure technology solutions aligned with museum goals. Translates stakeholder needs into architectures, technical specifications, integrations, automations, and documentation. Evaluates platforms, guides development teams, supports project planning, troubleshoots integration issues, and promotes software and architecture standards. Leads digital transformation initiatives, change management, stakeholder engagement, technology strategy, and architecture reviews, with hands-on Microsoft 365, cloud, PowerShell, and AI solution development.
The Solutions Architect is responsible for designing and implementing high-quality, scalable, sustainable, and secure technology solutions that meet business requirements. This role bridges the gap between business needs and technical execution, working closely with stakeholders to ensure successful delivery of solutions.
The Solutions Architect will work closely with department heads to ensure that the technology solutions proposed align with the museum's overall goals and operational needs.
Primary Responsibilities
Architecture & Build
- Design end-to-end technical solutions that align with business goals and technical standards.
- Develop architectural blueprints, diagrams, and documentation.
- Ensure solutions are scalable, maintainable, secure, and cost effective.
- Build and implement solutions directly, including scripts, automations and integrations
Stakeholder Collaboration
- Work with Museum stakeholders to gather requirements and translate them into technical specifications.
- Present solution designs to stakeholders and guide decision-making.
Technology Leadership
- Evaluate and recommend technologies, platforms, and tools.
- Provide technical guidance to development teams throughout the project lifecycle.
- Ensure alignment with enterprise architecture and Technology governance.
Project Support
- Support project planning, estimation, and risk assessment.
- Participate in code reviews and quality assurance processes.
- Troubleshoot and resolve architectural and integration issues.
Documentation & Standards
- Maintain detailed documentation of solutions, architecture decisions, and system integrations.
- Promote best practices in software development and system design.
- Contribute to the museum's overall Technology strategy and digital transformation initiatives.
- Participate in budget planning and resource allocation
- Develop and maintain relationships with key stakeholders across the museum to ensure Technology solutions meet evolving business needs.
- Conduct periodic architecture reviews to ensure ongoing alignment with museum goals and industry best practices.
- Contribute to thought leadership initiatives, such as writing communications or giving presentations on the museum's digital transformation journey.
- Participate in cross-functional steering committees for major museum initiatives that have significant technology components.
- Bachelor’s or Master’s degree in Computer Science, Information Management, Engineering, or related field.
- 5+ years of experience in software architecture, systems design, or solution engineering.
- Proven track record in leading enterprise-wide digital transformation initiatives
- Strong understanding of cloud platforms (e.g., AWS, Azure, GCP), APIs, microservices, and enterprise systems.
- Strong background in change management and user adoption strategies
- Microsoft Certifications desired:
- Microsoft 365 Certified: Administrator Expert
- Microsoft 365 Certified: Teams Administrator Associate
- Claude Certified Architect – Professional Certification Preferred.
- Expertise in using AI to build solutions preferred
- Expertise in Microsoft 365 suite, including SharePoint, Teams, OneDrive, and Power Platform
- Strong understanding of information architecture and content management principles
- Experience with cloud security and compliance
- Excellent project management and stakeholder management skills
- Strong analytical and problem-solving abilities
- Outstanding communication skills, both written and verbal
- Ability to translate complex technical concepts into easily understandable terms for non-technical stakeholders
- Ability to demonstrate hands-on work (code samples, prior builds, or technical exercise) during interviews.
- Proficiency in PowerShell for Microsoft 365 automation and administration.
Compensation & Benefits
- Fixed compensation of $125,000-130,000 per annum
- Medical, Dental, Vision, 403(B) elections
- Generous PTO benefits
- Commuter benefits - parking and mass transit
- Admission to world-renowned museums across the city and nationally
- Pet insurance and discounted membership for Citibike
About the Whitney
The Whitney Museum of American Art, founded in 1930 by the artist and philanthropist Gertrude Vanderbilt Whitney, houses the foremost collection of American art from the twentieth and twenty-first centuries. From her vision arose the Whitney Museum of American Art, which has been championing the most innovative art of the United States for 86 years. The core of the Whitney’s mission is to collect, preserve, interpret, and exhibit American art of our time and serve a wide variety of audiences in celebration of the complexity and diversity of art and culture in the United States. Through this mission and a steadfast commitment to artists themselves, the Whitney has long been a powerful force in support of modern and contemporary art and continues to help define what is innovative and influential in American art today. Its signature exhibition, the Biennial, is the country's leading survey of the most recent developments in American art.
EEO Statement
The Whitney Museum of American Art is an Equal Opportunity Employer. The Museum does not discriminate because of age, sex, religion, race, color, creed, national origin, alienage or citizenship, disability, marital status, pregnancy, partnership status, caregiver status, veteran status, gender (including gender identity), sexual orientation, genetic information, predisposition, or carrier status, arrest or conviction record to the extent required by applicable law, credit history, domestic violence, sexual violence, or stalking victim status, or any other factor prohibited by law. The Museum hires and promotes individuals solely on the basis of their qualifications for the job to be filled. The Museum encourages all qualified candidates to apply for vacant positions at all levels.
Whitney Museum of American Art New York, New York, USA Office
New York, NY, United States
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