Own client relationships across pre-sales, campaign management, onboarding, retention, and upsell activities. Support RFI/RFP responses, design campaigns, coordinate launches, troubleshoot delivery issues, provide performance reporting, and recommend data-driven optimization strategies. Manage account information in Salesforce while partnering with internal teams and territory sales representatives to drive customer satisfaction, revenue growth, and cross-selling.
WHAT YOU’LL DO:
Viant is seeking a Strategic Account Manager to drive the health, success, and growth of key client partnerships. This role serves as the strategic lead across brands and agency teams, translating business objectives into forward-looking media strategies, driving performance, and proactively identifying opportunities to expand impact.
The Strategic Account Manager operates at the center of client engagement—combining programmatic expertise, market insight, and strategic thinking to deliver measurable business outcomes and long-term partnership value.
RESPONSIBILITIES:
- Drive the day-to-day health and success of client partnerships, serving as a strategic lead for brand and agency stakeholders
- Build strong relationships across sub-brands and activation teams, aligning media strategy to each brand’s goals, priorities, and marketing calendar
- Partner with sales and account leadership to shape overall account direction, while leading the development of brand-specific strategies that drive performance and growth
- Day to day management of crossfunctional partners (Account Management, Platform Solutions, Product, Sales) to ensure seamless execution and alignment to client goals
- Proactively develop and deliver tailored recommendations informed by market trends, competitive intelligence, audience insights, and cultural moments
- Translate client business objectives into full-funnel programmatic media strategies, activation plans, and measurement frameworks
- Lead campaign performance and optimization strategy, ensuring delivery against KPIs and continuous improvement over time
- Act as a platform expert, connecting Viant’s capabilities to client business challenges and opportunities
- Drive product adoption, test and learn agendas, and innovation by introducing new capabilities and strategic opportunities
- Develop and present performance insights, strategic recommendations, and forward-looking plans in client meetings and business reviews
- Identify risks and opportunities within accounts and proactively take action to optimize outcomes and strengthen partnerships
- Contribute to account planning, forecasting, and growth initiatives
QUALIFICATIONS:
- 5–8+ years of experience in digital media, programmatic advertising, or strategic account management
- Proven track record managing complex, enterprise-level accounts with multiple stakeholders (brand and agency)
- Strong hands-on experience with DSPs, programmatic strategy, and campaign optimization
- Demonstrated ability to develop and execute data-driven media strategies that drive measurable business outcomes
- Experience leveraging insights, market research, and industry trends to inform client recommendations
- Excellent communication and presentation skills, with experience leading client-facing discussions
- Bachelor’s degree required
Investing in our employee’s professional growth is important to us, but so is investing in their well-being. That’s why Viant was voted one of the best places to work and some of our favorite employee benefits include fully paid health insurance, paid parental leave and unlimited PTO and more.
Base compensation range: $115,000 - $135,000
In accordance with California law, the range provided is Viant’s reasonable estimate of the compensation for this role. Final title and compensation for the position will be based on several factors including work experience and education.
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About Viant
Viant Technology (NASDAQ: DSP) is an exclusively buy-side, AI-powered advertising platform purpose-built for CTV. Viant uniquely combines proprietary content intelligence, household-level identity resolution, and person-level attention signals to connect advertisers with real customers and drive measurable outcomes across the open internet. Through its award-winning AI solutions, Viant is building the future of autonomous advertising, where AI doesn't just assist the campaign, it delivers real results. Learn more at viantinc.com.
Viant is an equal opportunity employer and makes employment decisions on the basis of merit. Viant prohibits unlawful discrimination against employees or applicants based on race (including traits historically associated with race, such as hair texture and protective hairstyles), religion, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, reproductive health decision making, gender, gender identity, gender expression, age, military status, veteran status, uniformed service member status, sexual orientation, transgender identity, citizenship status, pregnancy, or any other consideration made unlawful by federal, state, or local laws. Viant also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics.
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Viant Technology New York, New York, USA Office
151 W 26th St, New York, NY, United States, 10001
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