Sr. Associate - Solutions Engineer

ROLE SUMMARY
The Marketing Platform & Engineering (MPE) team delivers compliant digital marketing technology, solutions, and services across Pfizer business units and markets as part of the Chief Marketing Organization.
The Senior Associate, Solutions Software Engineer is a hands-on individual contributor who designs, builds, integrates, and supports digital solutions using approved enterprise platforms, modern software engineering practices, and emerging artificial intelligence capabilities. The role translates business and technical requirements into scalable, production-ready solutions and supports the full solution lifecycle from feasibility and rapid prototyping through development, testing, deployment, production support, and post-launch stabilization.
This role works closely with Product, Technical Business Analysis, Development, Quality Assurance, Architecture, Platform Engineering, Security, Infrastructure, Networking, Operations, Analytics, and external partners. The colleague is expected to step into complex technical situations, help developers remove blockers, troubleshoot application and cross-system issues, and coordinate with accountable teams until a clear resolution path is established. The role does not have direct people-management accountability and does not independently own enterprise platform strategy or architecture.
Solution Design and Software Delivery

• Partner with the Technical Business Analyst (Tech BA) and stakeholders to refine business, functional, experience, and technical requirements and assess technical feasibility.
• Translate business, functional, experience, and technical requirements into working solutions using approved technologies, patterns, and standards.
• Design, build, configure, integrate, extend, test, and maintain responsive web, mobile, application, and internal productivity solutions.
• Develop scalable front-end and back-end components, application programming interfaces (APIs), integrations, microservices, and data flows as required.
• Evaluate implementation options and recommend practical approaches that balance business value, delivery speed, technical quality, risk, security, and maintainability.
• Create and maintain technical specifications, diagrams, configuration details, integration contracts, and operational documentation.

Hands-On Engineering and Developer Support

• Work directly with developers to evaluate implementation options, remove technical blockers, review code, and strengthen solution quality.
• Troubleshoot coding, configuration, dependency, performance, integration, environment, deployment, and unexpected system behavior issues.
• Help distinguish between application defects, configuration problems, integration failures, environment issues, and gaps in shared platform capabilities.
• Contribute to reusable patterns, documentation, tooling, and knowledge sharing that reduce recurring delivery issues.

Artificial Intelligence, Prototyping, and Innovation

• Design and deliver artificial intelligence-enabled capabilities, including generative artificial intelligence integrations, automation tools, and internal developer or productivity solutions.
• Build rapid prototypes and proofs of concept, then evolve validated ideas into secure, supportable, production-ready solutions when approved.
• Use appropriate artificial intelligence development tools and modern coding techniques to accelerate analysis, development, testing, documentation, and delivery while following Pfizer requirements.
• Experiment with emerging technologies, assess fit for specific business problems, and share practical findings, limitations, and reusable approaches with the team.
• Develop demonstrations and clearly communicate solution capabilities and technical decisions to technical and non-technical stakeholders.

Technical Feasibility and Delivery Partnership

• Partner with Product, Technical Business Analysts, and stakeholders to validate requirements, identify technical constraints, dependencies, assumptions, risks, and integration needs early.
• Provide technical input to estimation, backlog refinement, sprint planning, sequencing, release readiness, and go-live activities.
• Explain technical tradeoffs and implications clearly and collaborate with Principal Engineers, Platform Engineers, and Architects when needs affect shared architecture or foundational capabilities.

Production and Operational Support

• Facilitate technical support by engaging the appropriate to help resolve complex production, connectivity, networking, integration, infrastructure, security, environment, and deployment issues affecting team-delivered solutions.
• Liaise with the appropriate platform, infrastructure, networking, security, operations, vendor, or support team and remain involved to maintain momentum toward resolution.
• Gather logs, diagnostics, reproduction details, impact information, and other evidence to isolate the likely source of an issue.
• Support production validation, go-live, hypercare, root-cause analysis, remediation, monitoring, and post-launch stabilization.

Quality, Security, and Engineering Standards

• Apply established software development lifecycle, testing, change-management, security, privacy, accessibility, performance, reliability, scalability, observability, and maintainability expectations.
• Implement or support continuous integration and continuous delivery pipelines, automated testing, and DevSecOps practices appropriate to the solution.
• Participate in design and code reviews and collaborate with Quality Assurance teams on functional, integration, regression, and user acceptance testing.
• Promote consistent engineering practices across internal teams and external delivery partners.
• Participate in various engineering forums such as One Engineering Office Hours, Web Publishing Office Hours, AI & Engineering Guild Office Hours.

Here Is What You Need (Minimum Requirements)

• Applicant must have a bachelor's degree with at least 2 years of experience; OR a master's degree with 0+ years of experience; OR an associate's degree with 6 years of experience; OR a high school diploma (or equivalent) and 8 years of relevant experience

• Experience in Software engineering Solutions engineering Application development Systems integration Related technical roles
• Hands-on programming experience with: Python JavaScript TypeScript Java C# Comparable programming languages
• Experience building or enhancing: Web applications Mobile applications APIs and integrations Enterprise digital solutions
• Experience troubleshooting: Application issues Integration issues Deployment/environment issues Production issues
• Working knowledge of: Agile delivery practices Software Development Lifecycle (SDLC) controls Version control Testing Release processes
• Ability to clearly communicate technical concepts, risks, and tradeoffs to both technical and non-technical audiences.

Bonus Points If You Have (Preferred Requirements)

• Experience with modern full-stack technologies, such as: React Angular Flutter Node.js .NET
• Experience with cloud and container technologies, such as: Microsoft Azure Amazon Web Services (AWS) Google Cloud Platform (GCP) Docker Kubernetes
• Experience with AI-related technologies, including: Generative AI Large Language Models (LLMs) Prompt engineering Machine learning frameworks AI APIs
• Experience with: Continuous Integration / Continuous Delivery (CI/CD) DevSecOps Automated testing Observability Authentication Secure integration patterns
• Experience building: Internal developer tools Automation solutions Productivity platforms Demonstrations Proofs of concept (POCs)
• Experience working within: Pharmaceutical Healthcare Regulated Complex global enterprise environments

ROLE BOUNDARIES

• This is a senior individual-contributor role. The colleague owns or contributes to the engineering solution for defined business problems and provides hands-on technical support through delivery and stabilization. The role may guide peers, support code and design reviews, and share expertise, but it does not include direct reports, contractor supervision, budget ownership, or independent accountability for enterprise platform strategy. Platform-level or architectural changes are escalated to and developed with the accountable Principal Engineer, Platform Engineering, or Architecture team.

PHYSICAL/MENTAL REQUIREMENTS

• Primarily computer-based work. This role will be demanding and will require self-regulation of workload and effective time management to be successful.

NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS

• Travel will be required as part of this role. Expectations around travel will vary but candidates must be capable of travel within the region, to other regions, and to Pfizer World Headquarters.
• Pfizer Digital is a 7x24x365 function.
• This role may require physical or virtual participation on a weekend, holiday, or after normal business hours. Flexibility is desired as needed.

Work Location Assignment: Hybrid
The annual base salary for this position ranges from $79,400.00 to $132,400.00. In addition, this position is eligible for participation in Pfizer's Global Performance Plan with a bonus target of 7.5% of the base salary. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life's moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site - U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.
This role is posted in multiple locations. If you are applying for the role in an secondary job posting location where pay transparency regulations apply, your Talent Advisor will share the local pay information with you during the first interview.
Relocation assistance may be available based on business needs and/or eligibility.
Candidates must be authorized to be employed in the U.S. by any employer.
U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
Pfizer endeavors to make www.pfizer.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please email [email protected] . This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned.
To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers .
Information & Business Tech
#BI-Hybrid