Manage strategic lender accounts using the Reggora platform, build trusted-advisor relationships, advise on appraisal workflows, monitor account health and adoption, conduct quarterly business reviews, and identify expansion opportunities. The role requires customer success or account management experience, data analysis skills, technical aptitude, strong communication, and the ability to manage multiple priorities independently. Residential appraisal knowledge is preferred.
About the Role
Reggora is looking for a Strategic Account Manager to partner with our key customers and make sure they get maximum value from the Reggora platform. You'll build trusted-advisor relationships with the lenders who run their appraisal operations on Reggora and deepen how the platform is integrated into their day-to-day workflows.
What You'll Do
- Know your accounts: develop real expertise in each customer's stakeholders, business model, and appraisal workflows.
- Advise on the platform: serve as a technical advisor on Reggora's capabilities and how to apply them.
- Bring the industry to the table: build mortgage and valuation knowledge to recommend best practices and drive adoption.
- Watch account health: monitor engagement and outcomes with data-driven methods, and act on what you see.
- Run the rhythm: conduct quarterly business reviews with strategic accounts.
- Grow the partnership: identify expansion opportunities within the existing customer base.
What We're Looking For
- Background as a customer success manager, account manager, or mortgage technology professional
- Data analysis skills, ideally from SaaS or startup environments
- Ability to work independently and manage multiple priorities
- Strong interpersonal skills and a knack for building rapport
- Technical acumen for complex systems
- Excellent written and verbal communication
- Residential appraisal knowledge preferred
Compensation & Benefits
- $115,000 – $165,000 per year
- Health, dental, and vision insurance
- Paid time off
- Fully remote (United States)
About Reggora
Reggora is a fintech company automating residential real estate valuation through enterprise software. We streamline appraisal workflows for 300+ mortgage lenders, and we're backed by the investors behind Twitter, Slack, and Wayfair.
Similar Jobs
Cloud • Fintech • Information Technology • Machine Learning • Software • App development • Generative AI
Own strategic enterprise sales for BlackLine’s SaaS solutions, targeting Fortune 5 and large privately held organizations. Responsibilities include prospecting, account planning, relationship development, executive presentations, RFI/RFP responses, contract negotiation, forecasting, Salesforce management, and closing new business. The role requires achieving sales quotas, collaborating cross-functionally, mentoring teammates, and traveling up to 50% to build customer and partner relationships.
Top Skills:
CRMErpHcmSaaSSalesforce
Artificial Intelligence • Healthtech • Insurance • Machine Learning • Payments
Owns relationships, onboarding, implementation, renewals, retention, expansion, and revenue growth for health plan customers. Leads product rollouts, quarterly business reviews, ROI optimization, volume monitoring, executive relationship management, and cross-functional customer feedback. Requires B2B account management or customer success experience, healthcare payment integrity knowledge, SaaS implementation expertise, quota performance, and strong communication and project management skills.
Top Skills:
AISaaS
Biotech
Manage strategic laboratory accounts across the Northeast, driving immunodiagnostic reagent revenue growth, retention, utilization, and expansion. Develop account plans, lead customer business reviews, identify growth opportunities, and build relationships with procurement, laboratory leadership, medical directors, and outreach teams. Apply consultative selling and value-based engagement while coordinating with internal commercial partners. Requires frequent regional travel, healthcare market knowledge, and experience selling clinical diagnostics or medical devices to hospitals, reference laboratories, or integrated health systems.
Top Skills:
Clinical DiagnosticsImmunodiagnosticsLaboratory DiagnosticsMedical Devices
What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
