Maintain and obtain technical certifications for MFP/printer hardware and tiered solutions; provide sales and technical support; run solutions lab R&D and software testing; maintain lab/showroom; build custom demos and POCs; install/configure solutions; deliver customer training and Tier 2/3 help desk support.
Job Title: Systems Engineer
The TGI Story
A second-generation family-owned business for over 62 years, TGI Office Automation is a comprehensive office technology provider offering scalable solutions for many of today’s complex business issues. TGI offers unparalleled, innovative technology from a variety of industry-leading partners.
TGI’s Mission Statement: Office automation empowers your business. By improving bottom-line profitability through smart, strategic solutions, we help our customers reduce costs and maintain a competitive position.
https://www.tgioa.com/
Primary Functions and Responsibilities:
- Obtain and maintain technical certifications for MFP/Printer Hardware and Tier 1, Tier 2, and Tier 3 Solutions (vendor partners may change)
- General sales and technical support for Sales Department
- Solutions Lab Research and Development, Software Testing
- Maintain Lab and Showroom environment
- Custom Demo configurations – working with sales engineers to develop POCs and execute onsite trials
- Installation and configuration of Tier 1, Tier 2, and Tier 3 solutions
- Customer Training for MFP/Printer Equipment, Tier 1, Tier 2, and Tier 3 solutions
- Help desk support for Tier 2 and 3 solutions
Qualifications:
- Bachelor’s degree, preferably in IT (Computing/Networking) required or minimum 3-5 years of IT or industry experience
- Knowledge of MySql and MSSQL databases
- Knowledge of basic scripting languages
- Excellent communication and presentation skills (written and verbal
- Excellent time management skills
Job Type: Full-time
Salary: $60,000 - $70,000 (based on experience)
Benefits: Dental insurance, Health insurance, Vision Insurance, Life Insurance, PTO, and 401(k)
Schedule: Monday-Friday
Work Location: Northeast: In-person (Cherry Hill, NJ OR, West Caldwell, NJ, OR Brooklyn, NY, OR Melville, NY)
EEO Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
TGI Office Automation New York, New York, USA Office
New York, NY, United States
TGI Office Automation New York, New York, USA Office
New York, United States
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