The TA Operations Manager will play a critical role in translating global TA Operations strategy into effective regional delivery. In partnership with recruiting teams, stakeholders, and cross-functional partners, this role will help advance Talent Acquisition capabilities, improve process adoption, strengthen stakeholder experience, and foster a culture of team, belonging, and growth.Job Description
Essential Responsibilities
• Lead regional initiatives and priorities that strengthen Talent Acquisition Operations capabilities and support continuous improvement
• Manage a regional team of TA Operations professionals, including Lead and Senior team members and coordinators, to deliver high-quality outcomes on time in a fast paced environment
• Drive regional adoption of recruiting processes, enterprise standards, tools, and technologies
• Monitor regional metrics, workload, capacity and data integrity to identify trends, risks, and opportunities
• Leverage data and analytics to reinforce accountability and improve operational performance
• Partner with recruiting teams and stakeholders to improve the candidate, recruiter, and hiring leader experience
• Apply Lean methodologies and project management rigor to process improvements and operational enhancements
• Partner with technology teams on implementation, support, training, and adoption of recruiting tools and systems
• Oversee compliance with company policies, data privacy regulations, enterprise standards, and local requirements
• Support governance activities, including audits, controls, and regional compliance reviews
• Serve as the regional point of contact for escalations and stakeholder needs related to TA Operations
• Contribute to global TA Operations projects and share regional insights to support enterprise-wide improvements
• Foster a culture of belonging, growth, accountability, and continuous improvement
Basic Qualifications
• Bachelor’s degree from an accredited university or college, or equivalent knowledge/experience
• Significant experience in Talent Acquisition and Talent Acquisition Operations
• Prior experience managing people and/or leading high performing teams
• Experience leading cross-functional, remote, and diverse teams or initiatives
• Expertise in recruiting best practices, process improvement, project and change management, and recruiting technologies and systems
• Strong analytical skills and experience using data to support decisions and improve outcomes
• Advanced proficiency in Microsoft Office Suite, including Excel
• Willingness to work across multiple time zones and be on select global calls as needed
• Willingness to travel internationally up to 10% as required
• Strong English language proficiency (speaking, writing and reading)
• Ability to prioritize tasks and adapt as priorities evolve
Desired Characteristics
- Execute successfully with little direction and operate independently
- Proven success leading teams to achieve high-quality outcomes
- Proven success managing multiple priorities in a fast-paced environment
- Results-oriented with strong attention to detail
- Strong collaboration and influencing skills across stakeholders and organizational levels
- Demonstrated ability to build consensus and drive adoption of change
- Continuous improvement mindset and strong operational discipline
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