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JPMorganChase

Trading Services Associate

Posted Yesterday
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Hybrid
New York, NY, USA
Mid level
Hybrid
New York, NY, USA
Mid level
Provides day-to-day trading and operational support for financial advisors and managed investment programs. Investigates trade, account, model, data, and system issues within order management systems; monitors workflows; escalates complex problems; supports audit, compliance, and regulatory controls; and identifies process improvements. The role partners with Trading, Operations, Technology, Compliance, and business teams while developing expertise in trading platforms and managed-account workflows.
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Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to work in Wealth Management and partner with the Business to provide a comprehensive service for Trading.


As a Trading Services Associate within the Asset & Wealth Management line of business at JPMorganChase, you will support managed investment programs, trading platforms, and day to day trade related inquiries and escalations. The role partners across Trading, Operations, Compliance, Technology, and the business to resolve issues, support key controls, and identify opportunities to improve processes and the advisor experience. 


Job responsibilities

  • Provide day-today trading and operational support for financial advisors and internal business partners across managed investment programs. 
  • Support the firm’s Order Management Systems (OMS), including researching and resolving trade, account, model, and system-related issues
  • Serve as a point of contact for trade-related inquiries and assist with the timely resolution and escalation of complex issues
  • Monitor trading workflows and identify potential system, data or process issues requiring escalation
  • Help support audit, regulatory and compliance deliverables
  • Participate in training and knowledge-sharing initiatives for Financial Advisors and internal team members
  • Develop subject-matter expertise across the team’s trading platforms, managed account programs, and associated workflows 

Required qualifications, capabilities and skills

  • 3+ years of experience in the wealth management/asset management industry or in a supporting role.
  • Working knowledge of equity  and fixed income securities, trade lifecycle, and basic investment concepts.
  • Strong analytical and problem solving skills with the ability to research and resolve trade, account, and system related issues.
  • Strong attention to detail, particularly when working with trading activity, account restrictions, and operational controls.
  • Experience supporting advisory or managed-account programs, including SMA or UMA programs. 
  • Familiarity with trade restrictions, security eligibility, pre-trade controls, and compliance – related trading rules. 
  • Familiarity with FIX connectivity and downstream/upstream trading-system workflows.
  • Demonstrated ability to partner across Trading, Operations, Technology, Compliance, and business teams to resolve complex issues. 
  • Experience documenting procedures, identifying process improvements, and supporting system or workflow enhancements.
  • Strong written and verbal communication skills with the ability to work effectively with Financial Advisors, trading teams, operations, compliance, and other business partners.

Preferred qualifications, capabilities and skills

  • SIE and FINRA Series 7 Series 99 license preferred.
  • Experience supporting an Order Management system (OMS), portfolio management platform, or managed account trading environment.
  • Familiarity with Large Language Models (LLM’s) and generative AI tools, with an understanding of how they can be leveraged to improve productivity, research, documentation, and business processes.
  • Developing experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes.

***This is a full time, 5 day a week in-office role.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the TeamJ.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.​
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JPMorganChase New York, New York, USA Office

270 Park Avenue, New York, NY, United States, 10017-2014

JPMorganChase New York, New York, USA Office

4 Metrotech Center, New York, NY, United States, 11201

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