This role involves managing Workday as the primary administrator, overseeing configurations, reports, and user support while enhancing HR operations and compliance.
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
As Via’s Senior Workday Platform Architect, you’ll play a critical role in shaping and scaling the Workday ecosystem that supports our global workforce. You will serve as Via’s senior Workday expert and help us build a reliable, well-governed, and best-in-class People technology foundation.
This role is ideal for someone who has managed Workday in a large, complex organization and has worked across multiple Workday modules, business processes, integrations, and stakeholder groups. You’ll bring proven practices from mature Workday environments and apply them thoughtfully at Via—strengthening our platform architecture, improving governance, and helping our teams get more value from Workday.
You’ll partner closely with Via’s People, Payroll, Finance, and IT teams. In addition to overseeing day-to-day administration and troubleshooting, you’ll help define the long-term direction of our Workday platform and ensure that new solutions are scalable, secure, maintainable, and designed around a great employee experience.
What You’ll Do:
- Serve as Via’s senior Workday platform expert, with ownership across configuration, security, business processes, reporting, integrations, data quality, and system administration.
- Help define and implement a scalable Workday architecture and operating model, including governance, documentation, change management, testing standards, and release processes.
- Evaluate current Workday configurations and processes, identify gaps or technical debt, and recommend improvements based on experience with mature enterprise environments.
- Lead the design, configuration, testing, and deployment of solutions across multiple Workday modules, such as Core HCM, Compensation, Recruiting, Benefits, Absence, Time Tracking, Performance, Talent, and Payroll.
- Ensure that Workday business processes are efficient, consistent, compliant, and able to support Via’s continued growth and organizational complexity.
- Design, build, and maintain Workday reports, dashboards, calculated fields, and analytics that enable reliable, data-driven decision-making.
- Oversee Workday integrations with payroll, benefits, identity management, finance, recruiting, and other enterprise systems, partnering with internal teams and external vendors to ensure accuracy, reliability, and security.
- Establish strong security and access-management practices, including role-based access, segregation of duties, periodic reviews, and audit readiness.
- Lead Workday release planning by evaluating new functionality, assessing business impact, coordinating testing, documenting changes, and communicating recommendations to stakeholders.
- Maintain data integrity through proactive monitoring, recurring audits, reconciliation processes, and root-cause analysis of system or integration issues.
- Provide clear guidance and hands-on support to People team members, managers, employees, and business leaders.
- Create and maintain documentation for configurations, business processes, integrations, reports, controls, and user procedures.
- Build strong relationships with Workday, implementation partners, and other vendors while ensuring that Via retains clear internal ownership of its platform.
- Stay current on Workday capabilities, product releases, and industry practices, and help Via determine which improvements will deliver meaningful business value.
Who You Are:
- You have at least 7 years of hands-on Workday experience, including significant responsibility for administering or designing Workday within a large, complex, or global organization.
- You have deep experience with Core HCM and meaningful hands-on exposure across several additional Workday modules, such as Compensation, Recruiting, Benefits, Absence, Time Tracking, Performance, Talent, or Payroll.
- You understand how decisions in one Workday module can affect business processes, security, reporting, integrations, and downstream systems across the broader platform.
- You have experience improving an established Workday environment—not only maintaining it—and can bring practical examples of governance, architecture, process, or configuration improvements you have led.
- You have strong knowledge of Workday security, business-process configuration, reporting, calculated fields, data management, and integration concepts.
- You understand HR operations, payroll processes, compliance requirements, and the controls needed to support accurate and sensitive employee data.
- You can balance immediate business needs with long-term platform health, avoiding unnecessary customization and designing solutions that remain scalable and maintainable.
- You are comfortable advising senior stakeholders, challenging assumptions constructively, and translating complex technical topics into clear recommendations.
- You are highly detail-oriented, organized, and process-driven, with strong judgment and a clear sense of ownership.
- You thrive in a fast-paced environment, can manage competing priorities, and remain thoughtful and methodical when addressing complex issues.
What Will Set You Apart:
- Experience supporting Workday across multiple countries, legal entities, employee populations, or business units.
- Experience helping an organization mature its Workday governance, architecture, documentation, security, or release-management practices.
- Advanced Workday reporting and analytics experience.
- Experience with Workday integration technologies such as EIB, Core Connectors, Workday Studio, APIs, or Workday Extend.
- Workday certifications across multiple functional or technical areas.
- Experience with major Workday implementations, module expansions, acquisitions, reorganizations, or large-scale transformation initiatives.
Compensation and Benefits:
- Final salary will be determined based on the candidate’s experience, knowledge, and skills. The salary range does not include equity or variable compensation, where applicable.
- Salary range: $140,000–$160,000.
- Comprehensive health coverage, with low-cost dental and vision plans
- A 401(k) with a generous company match and vesting
- Fully paid parental leave for new parents, with extended leave options
- Additional benefits (mental health, pet insurance, and other wellness perks)
- 20 days of paid time off (PTO) annually
Via was founded on the guiding principle that we go further when we go together. We are dedicated to building a diverse, inclusive, and authentic workplace. If you’re excited about this role but your experience does not align perfectly with every qualification in this description, we encourage you to apply. You may be the right candidate for this or another role. All backgrounds, identities, and voices are welcomed and celebrated at Via.
Ready to join the ride?
Via is an equal opportunity employer.
Via New York, New York, USA Office
160 Varick Street, 4th Floor, New York, NY, United States, 10013
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