Jobs at Via

Supports the in-house legal team by preparing and reviewing contracts, researching laws and regulations, communicating compliance requirements, managing legal databases and files, tracking GDPR and background-check compliance, coordinating outside counsel billing, and improving legal processes through ticketing systems, document management, and KPI tracking.

Coordinates compliant proposal development and submission, including solicitation review, documentation, certifications, deadlines, and communications. Partners with Legal, Finance, proposal managers, executives, and external stakeholders to address regulatory and financial requirements. Maintains proposal processes and knowledge systems, supports opportunity review and go/no-go decisions, and reports outcomes while managing multiple priorities in a deadline-driven environment.

Build pipeline for Via’s AI Labs by researching accounts, mapping buying committees, planning outreach, running multichannel campaigns, qualifying leads, facilitating meetings and demos, and supporting deal closure. Maintain accurate CRM and marketing automation data, analyze campaign performance, and collaborate with commercial teams on sales and regional growth strategies.

Leads global payroll strategy and operations across the United States, Europe, Israel, and other international markets. Oversees payroll compliance, taxes, vendors, EOR partners, technology, controls, reporting, equity compensation processing, and system transformations. Builds and develops a multinational payroll team while partnering with Finance, Legal, People, and Operations. Drives process improvement, accurate payroll delivery, risk reduction, and resolution of complex payroll matters.

Develop and lead high-stakes partnership proposals for cities, transit agencies, and public transportation providers. Research customer needs and industry developments, translate complex technology and operational capabilities into persuasive narratives, coordinate with strategy, partnerships, finance, and executive teams, and manage procurements from evaluation through submission. The role also includes copy-editing, stakeholder communications, supporting partner interviews and launches, and using quantitative and qualitative evidence to build compelling proposals.

This role involves managing Workday as the primary administrator, overseeing configurations, reports, and user support while enhancing HR operations and compliance.

Own People Operations infrastructure for new market launches, including HR setup, onboarding, compliance, and go-live support. Lead learning and development programs for Field teams, including curricula, manager touchpoints, training resources, vendor coordination, and feedback tracking. Support employee onboarding, offboarding, HR projects, and process automation while partnering with the broader People team to deliver a scalable employee experience.

Develop and continuously improve Via’s rider mobile applications using Flutter, Android, and iOS technologies. Build booking, account management, and core rider journey features; architect mobile infrastructure; optimize performance and memory usage; resolve production issues; and contribute to native codebases when needed. Collaborate with designers, backend engineers, and product managers while mentoring engineers and promoting high-quality mobile development practices.

Lead product design for Via’s Transit Operations platform, creating scalable experiences for complex, information-dense workflows used by transit dispatchers and operators. Partner with Product and Engineering to define direction, resolve ambiguity, validate decisions through research and data, and deliver polished solutions. Influence broader design quality through systems thinking, critique, shared patterns, and strong stakeholder communication. Explore emerging technologies, including AI, in product design workflows.

The Strategy & Operations Principal will manage an intermodal transit service, oversee daily operations, mentor a team, engage with partners, analyze data for better efficiencies, and ensure compliance with regulations.

Design and execute lifecycle, paid social, out-of-home, and multichannel marketing programs to grow and retain riders. Conduct market research, funnel analysis, experimentation, reporting, and dashboard management. Scale successful community-specific tactics into repeatable playbooks while collaborating with internal teams and transportation partners to optimize engagement and communicate actionable insights.

Lead diverse projects impacting operations at Via, setting strategy, developing partnerships, driving financial targets, and managing operations with a focus on data analysis and product innovation.

As a Senior Proposals Writer, you will coordinate with various teams to develop proposals for public transit partnerships, manage communications, conduct research, and produce high-quality written content.

Own and optimize multi-market performance marketing and lifecycle programs to drive rider acquisition and retention. Design campaigns across paid social, display, and other channels, run experiments, analyze funnels, scale local tactics across markets, manage reporting and dashboards, and collaborate with local teams to meet target CAC and maximize ridership.

As a Senior AI Engineer at Via, you will lead the development of AI products, collaborate with partners, design scalable systems, and shape the technical culture of a new team.

Coordinate and prepare high-quality proposals with Strategy leadership, Legal, and Finance; maintain documentation and knowledge systems; develop AI strategies and process improvements; manage opportunity reviews and cross-team communications to ensure compliant, effective shared-mobility proposals.

Build and deploy production-grade AI products end-to-end, from problem framing and data pipelines through live deployment and iteration. Collaborate directly with city leaders and customers, lead technical scoping workshops, and develop agentic solutions involving predictive modeling, real-time decision-making, data consolidation, and LLM-powered experiences. Design scalable APIs and reliable backend and frontend systems while helping establish the technical culture of a new AI Labs team.

Build and ship production-grade AI products end-to-end, from problem framing and data pipelines through deployment and iteration. Develop agentic solutions, predictive models, real-time decision-making tools, and LLM-powered experiences. Design scalable APIs and backend systems, collaborate with product and operations teams, lead technical scoping with city leaders, and help establish AI Labs’ engineering culture.

The Expansion Principal will oversee the launch of new deployments, manage teams, ensure quality, and support partner development in various markets, while leveraging data for insights. Travel is required up to 2-3 weeks per month.

Lead and execute launches of new Via transit services across markets, owning technology implementation, operational setup, KPIs, partner relations, and a 30+ frontline team. Drive service performance, continuous improvement, cost efficiency, and influence product roadmap while representing Via to transit agencies, officials, and communities. Frequent travel required.