Top AdTech Customer Success & Experience Jobs in New York City, NY

The Analyst is responsible for analyzing customer behavior to improve retention and increase customer lifetime value through data-driven insights and collaboration across functions.

As a Senior Customer Success Manager, you will manage a portfolio of clients, ensuring their success and satisfaction with DISQO's ad measurement platform, driving renewals, engagement, and expansion opportunities.

Lead strategic partnerships with key clients, manage high-touch relationships, and enhance Attain's audience and measurement solutions through collaboration and optimization.

The Solutions Engineer provides technical support to publisher partners, resolves discrepancies, collaborates cross-regionally, and develops best practices documentation.

Manage a book of Tier 2/3 accounts to ensure retention and growth through tailored account planning, programmatic adtech consultancy, data-driven performance reviews, upsell/cross-sell strategies, and cross-functional coordination to mitigate churn and improve ROI.

The Senior Account Manager will manage top publisher accounts, drive revenue growth, build client relationships, provide insights, and collaborate with various teams to optimize the use of OpenX technology.

The Account Manager will oversee client relationships, identify growth opportunities, forecast revenue, and collaborate with internal teams to enhance client satisfaction.

As a Technical Account Manager, you will ensure smooth campaign launches and optimal performance through troubleshooting, monitoring, and client collaboration, while providing technical support and insights.

Manage internal support requests in Salesforce, enhance operational processes, communicate solutions, and oversee data quality while ensuring user satisfaction.

The Account Manager oversees customer accounts, ensuring campaign implementation and reporting, while collaborating with various teams to deliver top-notch service and strategies for client success.

Assist executive leadership with strategic projects, conduct market research, prepare presentations, and utilize AI tools for analysis and productivity.