Top Consulting Customer Success & Experience Jobs in New York City, NY

The Client Value Partner (CVP) will lead customer engagements, drive business transformation using Celonis, and manage relationships with C-level executives to ensure success and value realization.

As a Lead Value Engineer at Celonis, you will drive data-driven transformation for customers, managing value journeys, conducting workshops, and presenting insights to executives, leveraging technical and industry expertise in process improvement.

The Client Value Partner role at Celonis is focused on leading customer success and value transformation initiatives for strategic accounts in the Utilities & Energy sector, while collaborating with C-Level executives and cross-functional teams.

The role involves designing data solutions, optimizing pipelines, implementing data governance, and collaborating with stakeholders to translate needs into actionable insights, all while managing teams and project delivery.

As a Behavioral Health Advocate, you will assist Medicaid enrollees in accessing community services, manage aftercare, and be the clinical liaison between health plan staff and providers, ensuring enrollees are stable in the community.

The Client Program Specialist coordinates with various teams to ensure client satisfaction, supports project management, and maintains communication regarding program requirements.

The Account Manager will manage relationships, oversee projects and governance, and drive new business opportunities for Mastercard's credit portfolio.

Lead CCaaS workstreams by managing entire delivery lifecycle, client partnerships, and cross-functional teams to ensure operational excellence and project success.

The PE Alliance Manager identifies and nurtures partnerships with private equity firms to enhance client acquisition and portfolio growth. Responsibilities include research, outreach, and collaboration with sales teams.

As a Healthcare Revenue Cycle Consultant II, you will assess revenue cycles, resolve complex cases, enhance operational efficiency, and guide client relationships.

The Client Success Director drives retention and growth for top brand accounts, curating sales narratives, leading high-stakes negotiations, and ensuring clients leverage their tech stack for optimal business outcomes.

The Senior Account Director will manage client relationships, drive account growth, ensure service quality, and deliver strategic digital initiatives in financial services.