Top Cybersecurity Customer Success & Experience Jobs in New York City, NY

Lead strategic initiatives to enhance issuer performance, fraud prevention, and customer experiences while leveraging data analytics and optimizing operations.

As Engineering Manager I, you will lead a team of Developer Advocates, manage their performance, enhance their skills, and ensure effective collaboration across teams while producing high-quality technical content.

As a Senior Solutions Engineer, you will provide sales support, deliver presentations, and lead demo activities for Cloudflare products, focusing on customer needs and technical solutions across various enterprises.

The IT Support Senior Analyst provides technical support for customer needs, including account management, digital certificate support, and application troubleshooting, while progressively handling complex technical issues and investigations.

Provide technical customer support, engage with customers to understand product capabilities, troubleshoot issues, and liaise with other teams to resolve problems. Assist with training and ensure customer satisfaction by following up on inquiries and documenting responses.

Manage customer service transformation projects at PwC, focusing on enhancing client relationships, mentoring staff, and implementing process improvements for better effectiveness.

Lead a team of Sales Engineers, provide technical direction, manage recruiting and hiring, and drive sales strategies to achieve revenue goals.

As a Public Sector Solutions Architect, you'll advise U.S. government customers on GitLab's solutions, lead technical evaluations, and engage with clients to drive adoption and success.

As a Solutions Architect, you will advise customers in Seattle on GitLab's DevSecOps platform, lead technical evaluations, and help guide digital transformations.

As a Solutions Architect at GitLab, you will advise customers on using the DevSecOps platform, lead technical evaluations, and drive successful platform adoption, building relationships to support digital transformation journeys.

The Customer Value Architect drives customer onboarding and adoption of Falcon Flex, ensuring value realization while minimizing churn. This role partners with sales, delivers tailored proposals, conducts business value analyses, and supports renewals, contributing to customer success in a complex enterprise environment.

The Sales Engineer II at Huntress will enhance customer security posture, collaborate with various teams, and provide technical expertise for sales efforts.