Top Cybersecurity Customer Success & Experience Jobs in New York City, NY

As a Commercial Sales Engineer, you'll partner with sales teams, deliver technical presentations, assist clients with onboarding, and address challenges during the pre-sales lifecycle.

As a Lead Healthcare Solutions Architect, you will provide strategic cloud and IT solutions for healthcare organizations, ensuring compliance and operational efficiency. Responsibilities include client engagement, architecture design, collaboration with sales, and thought leadership in healthcare IT.

Manage complex litigation claims with high exposure, ensuring customer service excellence while investigating and resolving coverage disputes. Coordinate effectively with internal and external partners.

The Senior Solution Architect leads customer technical engagements, providing consulting, onboarding support, technical troubleshooting, and expertise for TransUnion's Global Fraud Solutions. This role involves developing integration manuals, enhancing processes, and supporting complex customer projects while mentoring teammates.

The Account Manager will manage relationships, oversee projects and governance, and drive new business opportunities for Mastercard's credit portfolio.

The Technical Account Manager oversees post-contract support for Cloudflare's enterprise customers, ensuring timely issue resolution and collaboration with technical teams to enhance customer satisfaction.

As Sr. Manager, CXO Customer Advocacy, the role involves designing and managing executive programs to deepen C-level relationships and drive business growth, including Customer Advisory Boards and Executive Sponsorship Program.

The Tier 1 Initial Support Analyst provides IT support for end-user devices, performs troubleshooting, and documents findings in support tickets.

This role involves supporting customers in operationalizing the Falcon platform for security, conducting onboarding meetings, and ensuring customer satisfaction and project success through effective communication and expertise in endpoint security.

The Platform Professional Services Analyst at CrowdStrike will analyze incidents, improve processes, and help clients maximize the use of the Falcon platform while ensuring security and responding to threats.

The Revenue Innovation Director, Fal.Con will strategize and implement a global revenue model for CrowdStrike's major cybersecurity event, driving innovative sponsorship opportunities and enhancing audience engagement through strategic partnerships.

Lead CCaaS workstreams by managing entire delivery lifecycle, client partnerships, and cross-functional teams to ensure operational excellence and project success.