Top Cybersecurity Customer Success & Experience Jobs in New York City, NY

The Regional Director, Customer Support oversees operations, drives team performance, develops strategies, manages escalations, and fosters collaboration to enhance customer satisfaction.

The Sales Engineer will link customer security challenges with Outtake's AI platform, leading technical discovery and delivering demos to close enterprise deals.

The Technical Support Specialist will assist customers with troubleshooting technical issues on the platform, managing support tickets, and collaborating with technical teams to ensure customer satisfaction.

The Customer Education Specialist teaches and instructs agency customers on Motorola Flex software, conducts training sessions, and manages communications related to training schedules while traveling extensively to customer sites.

As an Account Manager, you will manage customer account operations, onboarding, relationship building, and ensure customer success post-sale.

As an Implementation Specialist, you will configure clients on Prove's platform, troubleshoot integrations, and ensure effective onboarding. You'll collaborate with teams to optimize the implementation process and provide exceptional support during client setups.

The Customer Success Associate will manage customer onboarding and support, troubleshoot issues, monitor inquiries, and collaborate with teams to enhance user experience.

The Account Director will manage strategic enterprise accounts, drive revenue growth, and engage in new business acquisition while building relationships with stakeholders in cybersecurity and IT.

As a Client Services Intern, you'll support the team with client inquiries, case management, documentation, and a core team project, gaining experience in cybersecurity and client services.

As a Staff Solutions Engineer, you will engage with customers, analyze traffic data, run proof of concepts, and utilize your engineering background to drive product adoption without traditional sales methods.