Top Digital Media Customer Success & Experience Jobs in New York City, NY

The Publisher Success Manager is responsible for managing publisher partnerships, providing support through Zendesk, identifying growth opportunities, and ensuring efficient onboarding processes.

The Revenue Operations Lead will optimize CRM systems, ensure data accuracy, generate sales reports, and collaborate with cross-functional teams to drive revenue growth.

The Senior Customer Success Manager will enhance client relationships and drive outcomes using PrecisionLender, managing accounts and ensuring business success.

The Client Success Director drives retention and growth for top brand accounts, curating sales narratives, leading high-stakes negotiations, and ensuring clients leverage their tech stack for optimal business outcomes.

The Senior Account Director will manage client relationships, drive account growth, ensure service quality, and deliver strategic digital initiatives in financial services.

As an AI Engagement Manager, you'll lead customer engagements, transforming creative workflows using AI, while ensuring adoption and measurable value from Adobe solutions.

The Account Director drives sales of Adobe's Digital Marketing products, develops strategic plans, builds executive relationships, and leads large sales processes while achieving sales targets.

Manage and inspire a team of AI Engagement Managers, oversee enterprise programs for GenAI adoption, and drive customer engagement and product innovation within Adobe Firefly.

The VP of Customer Solutions Advisory for Sports leads the global sports solution team, engaging with clients, executing demos, and architecting workflows while collaborating across departments.

The Director of Customer Success will lead the account management team, focusing on strategy, customer engagement, team development, and cross-functional collaboration to enhance customer experiences and retention.

The Digital Account Coordinator provides client service support, manages campaign processes, collaborates with internal teams, and handles billing for digital advertising campaigns.

The Account Coordinator supports client relationships, manages campaign execution, and ensures accurate reporting, working with internal teams for effective service delivery.

The Assignment Desk Editor will manage the national assignment desk, identify news stories, coordinate coverage, and support field teams over varied shifts.