Top Digital Media Customer Success & Experience Jobs in New York City, NY

The Publisher Success Manager is responsible for managing publisher partnerships, providing support through Zendesk, identifying growth opportunities, and ensuring efficient onboarding processes.

The Revenue Operations Lead will optimize CRM systems, ensure data accuracy, generate sales reports, and collaborate with cross-functional teams to drive revenue growth.

The Marketo Platform Architect will lead marketing automation projects, ensuring platform solutions meet client needs and managing project workflows. Responsibilities include developing technical requirements, overseeing platform configuration and integrations, and serving as a subject matter expert.

The Senior Customer Success Manager will enhance client relationships and drive outcomes using PrecisionLender, managing accounts and ensuring business success.

The Client Success Director drives retention and growth for top brand accounts, curating sales narratives, leading high-stakes negotiations, and ensuring clients leverage their tech stack for optimal business outcomes.

Support the audience team by producing newsletters, drafting social posts, maintaining workflows, coordinating with teams, and contributing to audience engagement efforts.

The researcher will fact check and verify sources for the _Today, Explained_ podcast, ensuring accuracy and high journalism standards while collaborating with the team on episode development.

The Partner Success Manager will manage partner relationships, optimize performance, prepare reports, and drive contract renewals while exceeding revenue goals.

The TikTok Editor and Creator is responsible for developing content strategy, managing community engagement, creating viral content, and collaborating with teams to enhance brand presence on TikTok.

Support the execution of influencer campaigns for brands, managing relationships with influencers, monitoring performance, and collaborating with internal teams to optimize campaign strategies.

The Account Manager will manage client relationships, drive account growth, address issues, and collaborate with teams to meet client needs.