Top Digital Media Customer Success & Experience Jobs in New York City, NY

The Publisher Success Manager is responsible for managing publisher partnerships, providing support through Zendesk, identifying growth opportunities, and ensuring efficient onboarding processes.

The Revenue Operations Lead will optimize CRM systems, ensure data accuracy, generate sales reports, and collaborate with cross-functional teams to drive revenue growth.

The Senior Customer Success Manager will enhance client relationships and drive outcomes using PrecisionLender, managing accounts and ensuring business success.

The Client Success Director drives retention and growth for top brand accounts, curating sales narratives, leading high-stakes negotiations, and ensuring clients leverage their tech stack for optimal business outcomes.

The Senior Account Director will manage client relationships, drive account growth, ensure service quality, and deliver strategic digital initiatives in financial services.

Report and write business news for prestigious titles, interview executives, cover conferences, and collaborate with editors to grow the audience.

Lead multiple brand accounts on social media, guide content creation, track performance, and proactively pitch ideas. Manage community engagement and adapt strategies based on performance data.

The Private Markets Reporter will cover private markets, delivering news, insights, and features tailored to investors, while managing multiple assignments and cultivating sources.

Manage and develop a team of Account Managers, focusing on client retention, revenue growth, and operational excellence through strategic leadership and data-driven insights.

As a Senior Associate in Planning, you will support media strategy execution, build relationships, and enhance team health while developing media plans.