Top Digital Media Customer Success & Experience Jobs in New York City, NY

The Communications Specialist will support executive communications, media strategy, content development, and client projects in a fast-paced environment. Responsibilities include drafting communications materials, media outreach, digital content management, and industry research.

The Client Success Director leads client growth strategies, manages high-stakes negotiations, and coaches a team to deliver exceptional ROI through data-driven narratives, fostering C-suite relationships and enhancing client success.

As a Customer Care Representative, you will handle customer inquiries, resolve complaints, manage orders, and enhance customer satisfaction using multiple systems and thorough documentation.

The Client Success Rep ensures customer satisfaction by addressing technical inquiries, resolving client issues, and suggesting software enhancements. Responsibilities include maintaining customer documentation and collaborating with team members for issue resolution.

As a Studio Associate, you'll ensure a welcoming environment, manage studio operations, support guest experiences, and represent the brand in the community.

The Y7 Studio Associate greets clients, manages payments, prepares studios, and maintains a welcoming environment while collaborating with team members.

As a Studio Associate, you'll greet members, manage check-ins, ensure studio cleanliness, and foster community engagement while representing the brand.

Giant Pictures seeks movie enthusiasts interested in digital distribution, film programming, and streaming. Apply to join their talent community for future opportunities.

The Freelance Associate Producer will manage live streams, write descriptions, assist with production, and guide production assistants, requiring strong organizational and communication skills.

The Booker is responsible for booking guests, making segment pitches, handling requests, and producing content for live interviews and special projects.

Support a Literary Theatre Agent by providing administrative assistance, managing correspondence, coordinating meetings, handling invoicing, and conducting industry research.

The Event Manager oversees the planning and execution of live B2B events, managing logistics, budgets, and vendor relationships while ensuring high customer experience and team coordination.

The Client Success Manager at Chartbeat ensures customer satisfaction and retention by driving onboarding, managing account expansions, and aligning cross-departmental strategies to enhance customer outcomes across global markets.