Top Entry Level Artificial Intelligence Customer Success & Experience Jobs in New York City, NY

Own post-sale client relationships for ecommerce partners: manage campaigns, analyze performance, identify growth and upsell opportunities, use AI-driven analytics to optimize results, and advocate client needs cross-functionally to drive measurable outcomes.

As an On-Site Calling Specialist, you will conduct sentiment calls, troubleshoot issues, and support the Customer Success team while becoming an expert in the company’s product.

As a Live Voice Writer, you will produce real-time closed captions for live events and ensure accessibility for attendees. Responsibilities include navigating software, preparing for events, and maintaining focus during live sessions.

As an Engagement Associate, you will work closely with clients to implement and adopt AI solutions, driving change and measuring impact. You'll collaborate within a motivated team, tackling unique challenges and contributing to customer success in innovative ways.

As a Product Specialist, you'll assist businesses in adopting AI technology, support sales teams, manage projects, and engage with clients to maximize product value.

The Client Services Associate serves as the main contact for clients, coordinating projects, managing tasks, and ensuring high-quality deliverables while maintaining client relationships and project adherence.

The Relationship Warmer will build and nurture customer relationships through thoughtful gifting and personal touches to enhance engagement and satisfaction.

Provide L1 customer support for Medsender via email/chat/Zoom, troubleshoot workflows, triage bugs to Product/Engineering, improve documentation, support onboarding, and follow HIPAA minimum-necessary practices.

The role involves evaluating and generating sensory data for fragrance compounds. Responsibilities include olfactory evaluation, data annotation, and stability testing while adhering to established panel protocols.

The Customer Success Operations Associate will support the operational backbone of the Customer Experience teams by maintaining processes, documentation, and internal systems to enhance customer success.