Top Entry Level Software Customer Success & Experience Jobs in New York City, NY

As a 50/50 Raffle Seller, you will engage fans to sell raffle tickets at Brooklyn Nets games, answer questions, and represent the brand.

The Analyst, Partner Success will manage relationships with school partners, enhance student participation, and ensure partner satisfaction through ongoing engagement and support.

As a Technical Support Engineer, you'll provide first line support to users, troubleshoot issues, guide product usage, and enhance documentation.

As an Engagement Associate, you will work closely with clients to implement and adopt AI solutions, driving change and measuring impact. You'll collaborate within a motivated team, tackling unique challenges and contributing to customer success in innovative ways.

The Implementation Associate supports implementation projects, conducts training sessions, customizes training materials, and collaborates with senior staff to ensure customer training objectives are met.

Client Solutions Associates at FactSet build client relationships, promote product usage, provide training, and gather product feedback to improve services.

The Client Services Associate serves as the main contact for clients, coordinating projects, managing tasks, and ensuring high-quality deliverables while maintaining client relationships and project adherence.

As an In-Person Interpreter, you will provide accurate on-site interpretation between English and your target language, maintain professionalism, and uphold confidentiality while responding to assignments primarily in medical, legal, and community settings.

As a Strategic Customer Success Manager, you will manage relationships with Fortune 500 customers, ensuring they derive measurable value from our platform and expanding our influence within complex organizations.

First-line customer support for patent attorneys: respond to tickets across email, in-app chat, and Slack; resolve common issues; triage complex cases to attorneys or engineers; build help docs and Loom walk-throughs; surface product feedback; collaborate with CSMs and GTM to improve support and product experience.