Top Entry Level Software Customer Success & Experience Jobs in New York City, NY

Manage end-to-end B2B client relationships, lead onboarding and training, monitor engagement and performance, define and track success metrics, deliver tailored presentations, act as client advocate to drive product improvements, and identify opportunities for account growth and improved product adoption.

The Inside Sales Assistant will support account executives by scheduling webinars through cold calls to law offices, focusing on sales growth.

The Deployment Strategist connects user needs with product capabilities, collaborates with engineers, interprets data, and drives customer solutions and expansion efforts.

Provide technical support for desktops and laptops, troubleshoot client issues, ensure customer satisfaction, and manage service calls and inventory.

The Client Support Specialist will manage client inquiries, perform troubleshooting, coordinate with Operations and Engineering, and enhance user experience through effective communication.

This role invites interested candidates to share their information for potential job matches in the future.

The Technical Support Specialist provides technical support for software and network issues, manages tickets, and ensures customer satisfaction while working under a defined schedule.

Sent is open to exceptional candidates who can contribute to their messaging infrastructure, valuing excellence, building mentality, and a startup spirit.

As a Business Leadership Coordinator, support client accounts by managing project activities, preparing deliverables, conducting research, and ensuring communication between clients and teams while building relationships and understanding client needs.

The Support Associate will provide excellent customer support, handle inquiries, optimize product use, document processes, and collaborate cross-functionally.