Top Food Customer Success & Experience Jobs in New York City, NY

The Technical Customer Success Manager will own enterprise customer accounts, drive adoption and performance, troubleshoot technical issues, and ensure customer growth and success on Nash's platform.

The Customer Success Engineer ensures that enterprise customers successfully integrate and scale on the platform by providing technical guidance, troubleshooting, and performance optimization. They act as the technical owner for customer accounts, supporting solutions design and deployment while analyzing operational KPIs.

The Technical Customer Success Manager will manage enterprise accounts, driving adoption and performance while collaborating with customer teams to optimize solutions on Nash's platform. This involves troubleshooting, advising, and ensuring customer satisfaction and growth.

The Lead - Customer Success Manager focuses on client onboarding, relationship building, support, and ensuring clients maximize value from products and services, overseeing communication across teams.

The Account Manager drives customer engagement, increases reservation availability, and decreases churn through training, support, and relationship management with restaurant partners.

Client Services Specialists manage client communications, assist in the verification process, and offer solutions to enhance customer satisfaction and service efficiency.