Top Food Customer Success & Experience Jobs in New York City, NY

Serve as the customer's relationship manager through purchase and onboarding; manage multiple onboarding engagements (80+ restaurants), build onboarding plans, perform remote site/network assessments, document installations, train staff on Toast POS, provide Go-Live support, troubleshoot, and meet activation goals while working autonomously.

The Director of Account Management at ChowNow leads the post-sale revenue engine, overseeing renewal, retention, and expansion strategies for a large client base. This role involves team leadership, operationalizing year-round engagement tactics, and driving product adoption to enhance the restaurant partners' success and boost revenue growth.

Manage a portfolio of restaurant-brand customers through onboarding, adoption, renewals, and expansion. Act as main contact, drive product adoption, run QBRs, coordinate cross-functional teams, track account health, and document outcomes to reduce churn and increase value.

The Strategic Account Manager manages top client relationships, ensuring operational success and leveraging data to improve performance across multiple locations.

As the CRM Manager for North America at Too Good To Go, you will develop and implement strategies for user engagement and B2B lead generation, focusing on retention and loyalty while optimizing CRM tools and processes.

As a Bike Cookie Courier, you will ensure timely delivery of cookies, milk, and ice cream while providing excellent customer service and using the delivery app.

The Client Success Associate manages post-sales relationships, launching campus ordering, driving engagement, and ensuring client satisfaction through data-driven strategies and cross-functional collaboration.

The Junior Customer Success Manager at Spate will manage client relationships, drive retention, and ensure successful onboarding and product adoption across beauty brands.

The Assistant Front End Manager oversees cashier operations, ensuring compliance, training staff, and enhancing guest engagement for successful sales.

Lead mid-market client relationships to retain and grow revenue through campaign strategy, onboarding, performance analysis, and upsells. Manage campaign setup, reporting, billing, and cross-functional coordination while leveraging AI and automation tools to improve accuracy, efficiency, and client insights.