Top Insurance Customer Success & Experience Jobs in New York City, NY

As Senior VP of Customer Support, you will lead a global team, define support strategies, enhance service quality, and drive operational excellence across a high-growth SaaS customer support organization.

The Partner Account Manager will drive partner success by building relationships, overseeing onboarding, and ensuring satisfaction with Spark's platform.

The Regional Account Manager drives business development, engages prospects, presents technological solutions, and manages the sales pipeline for regional accounts.

The Growth Lead role focuses on developing paid search strategies to enhance client acquisition, optimizing campaigns, and collaborating with product teams to improve user experience and data infrastructure.

The Customer Onboarding Specialist will guide new customers through product setup, ensure effective usage, monitor progress, and collaborate with teams for seamless onboarding.

The intern will collaborate with teams, solve business problems, and exhibit strong communication skills while learning technological processes.

The Computer Support Specialist provides end user support for hardware and software, manages tickets, and coordinates with IT teams to resolve issues.

The intern will assist in client requests, create reports, prepare RFPs, manage surveys, and support other projects, learning the benefits industry.

The Claims Specialist III analyzes, manages, and resolves insurance claims, providing excellent customer service and collaborating with partners on coverage issues.

The Wealth Advisor develops long-term client relationships, providing personalized financial planning and investment management, while contributing insights to improve team dynamics and client experience.