Top Marketing Tech Customer Success & Experience Jobs in New York City, NY

Lead and develop a team of Customer Success Managers, implement strategies for customer engagement, and improve operational processes to enhance the franchisee support function.

Manage Partner Connectivity in the Americas, supporting sales teams and analyzing partner performance to foster profitable partnerships with key suppliers.

The Account Manager will manage TikTok Shop accounts, focusing on client operations, account health, execution of plans, and cross-team coordination, with opportunities for strategic growth and mentorship.

The Agency Partner Manager will guide agency partners on using Tapcart's platform, creating strategic paths for success, and enabling monetization of services.

The Senior Account Director manages client relationships, leads multidisciplinary teams, oversees project execution, and ensures client satisfaction while driving account growth and financial management.

The Account Manager will build strong client relationships, manage high-volume social media content, anticipate client needs, and ensure project delivery while collaborating with internal teams.

As a Senior Customer Success Manager, you will build long-term client relationships, provide insights for business goals, drive platform engagement, and mitigate churn risks while developing expertise across Similarweb's product offerings.

The intern will assist with onboarding, manage campaigns, and support customers by collaborating with various teams in the company.

The Business Development Intern will assist with outbound sales, partnerships, and revenue growth by researching prospects, preparing sales materials, and supporting outreach efforts.

Manage strategic partner relationships to drive adoption, revenue, and renewals. Deliver performance reports and executive business reviews, identify upsell opportunities, oversee technical implementations, monitor user flows for optimization, and communicate partner feedback to product and engineering to inform development.