Top Marketing Tech Customer Success & Experience Jobs in New York City, NY

Manage and grow relationships with customers, ensuring satisfaction and driving revenue through upselling and product adoption.

The Client Success Director drives retention and growth for top brand accounts, curating sales narratives, leading high-stakes negotiations, and ensuring clients leverage their tech stack for optimal business outcomes.

As an Onboarding Coordinator, you'll assist clients during onboarding, organize schedules, communicate timelines, and collaborate closely with teams to ensure a smooth transition into their new digital platform.

Manage a portfolio of mid-market customers, driving retention and expansion by partnering with CSMs, conducting demos, and executing account plans.

Manage a portfolio of mid-market customers to drive product adoption, retention, and growth by delivering value and optimizing the Unanet platform.

The Customer Success Manager will manage renewals and customer relationships, maximize growth, and mitigate churn for SMB/MM clients, focusing on product adoption and using analytical tools for upselling.

The Account Manager oversees affiliate and restaurant relationships, focusing on maximizing platform utilization, ensuring satisfaction, and driving growth through strong communication and relationship management. Responsibilities include performance monitoring, problem solving, and cross-functional collaboration.

The Associate supports the National Video Investment team with scheduling, billing, reporting, and maintaining client relationships, while engaging in media training and research.

As a Public Relations Intern, you'll support client campaigns, conduct research, manage databases, and assist in media outreach while gaining hands-on experience in tech PR.

The Customer Success Team Lead is responsible for mentoring a team, managing client relationships, and driving client satisfaction and retention for enterprise clients.