Top Senior Level Edtech Customer Success & Experience Jobs in New York City, NY

As Director of Public Sector Sales at Udemy, you will lead a team focused on revenue growth, sales strategy, and customer acquisition in the public sector.

The Executive Assistant to the CEO manages the CEO's schedule, communications, travel, and Board logistics while ensuring operational excellence and collaboration with key stakeholders.

The Learning Designer will create and deploy effective training solutions for Operations teams to enable high-quality AI training data delivery, analyze learning needs, and support Operators in developing coaching capabilities.

The Account Manager will build and maintain relationships with enterprise customers, managing accounts, driving retention, and expanding business opportunities. Responsibilities include identifying new opportunities, strategic account management, and communicating with clients frequently to ensure success of the Kaltura platform.

As a Senior Executive Assistant, you will support C-level executives with calendar and travel management, internal event planning, and administrative support to senior leaders.

Manage the customer lifecycle for top-tier B2B clients, create success plans, collaborate with sales and marketing, strategize learning initiatives, and ensure product adoption and value for clients.

The Program Designer will develop and oversee educational programs, ensuring alignment with customer needs, managing project plans, and leading onboarding for the GROW tutoring program.

As a Customer Success Specialist, manage partnerships and ensure satisfaction through expert guidance, account management, and cross-functional collaboration for Togetherhood's marketplace.

Manage strategic partnerships with major Texas school districts, driving customer adoption, retention, and mentoring team members while navigating complex educational dynamics.

The Senior Customer Success Manager will manage strategic partnerships in K-12 EdTech, ensuring product adoption, revenue retention, and mentorship of junior staff while leading a multimillion-dollar portfolio.

The Teaching and Learning Strategist (Psychology) at Macmillan Learning analyzes pedagogical needs, collaborates with various teams, and engages instructors to enhance courseware and digital solutions in education.