Top Senior Level Edtech Customer Success & Experience Jobs in New York City, NY

The Professional Services Manager will lead implementation and training in school districts, ensuring customer satisfaction and platform fidelity, while maintaining strong relationships and collaboration with stakeholders.

The Executive Assistant will support the CEO with operational tasks, manage office operations, coordinate meetings, and ensure an optimal office environment. Requires strong organizational skills and experience with C-level executives.

The Senior Partnership Manager will build and manage relationships with clinical partners to expand and improve externship experiences for graduates, driving alignment across teams and enhancing the healthcare workforce pipeline.

The Account Director manages customer relationships, ensures customer satisfaction, drives revenue growth, and develops strategic account plans. Responsibilities include mentoring, communicating company vision, and monitoring overall customer health.

The Senior Consumer Partner Success Manager manages Udemy's global consumer partnerships to enhance partner success, ensure alignment across teams, and drive measurable growth through effective program management and strategic insights.

The Senior Enterprise Sales Engineer partners with the sales team to drive new business, educate clients, and lead presales activities. Responsible for showcasing solutions, identifying client needs, and delivering value-driven presentations, while occasionally attending industry conferences.

The Learning Designer will create and deploy effective training solutions for Operations teams to enable high-quality AI training data delivery, analyze learning needs, and support Operators in developing coaching capabilities.

The Client Success Manager is responsible for managing relationships with clients, ensuring value delivery, and driving account growth through strategic partnership and effective utilization of LRN solutions.

The Campus Safety Director oversees daily operations of the safety department, manages staff, ensures compliance with safety regulations, and develops safety protocols. They engage the university community and coordinate with law enforcement for emergency responses.

Manage the customer lifecycle for top-tier B2B clients, create success plans, collaborate with sales and marketing, strategize learning initiatives, and ensure product adoption and value for clients.