Top Social Impact Customer Success & Experience Jobs in New York City, NY

The Engagement Coordinator at ReUp Education engages with students to reconnect them with their education, facilitates resources, and builds strong relationships through effective communication.

As Director of Public Sector Sales at Udemy, you will lead a team focused on revenue growth, sales strategy, and customer acquisition in the public sector.

The Strategic Partnership Account Manager will manage employer relationships, drive engagement, and ensure performance metrics are met while leading strategic planning and cross-functional execution.

The Senior Customer Marketing Manager will drive customer marketing strategies for expansion and retention, executing targeted lifecycle campaigns and collaborating with sales and product teams to enhance customer engagement and revenue.

The Growth Lead role focuses on developing paid search strategies to enhance client acquisition, optimizing campaigns, and collaborating with product teams to improve user experience and data infrastructure.

The Senior Collections Specialist will assist borrowers in overcoming financial challenges through effective negotiation and personalized solutions while achieving performance metrics in collections.

As a Customer Success Manager at Circle Plus, you will guide strategic customers through onboarding, product adoption, and value creation, while managing their community success and consulting on best practices.

The Senior Customer Success Manager will ensure customer satisfaction, manage relationships, address issues, and drive retention in the public safety sector.

The Senior Solutions Engineer will architect solutions for clients, leveraging cloud offerings and data analytics while fostering relationships with technical teams, and develop workflows to enhance product offerings.

Manage Tier-2 technical support team, handle complex customer issues, develop troubleshooting procedures, and collaborate with cross-functional teams to enhance support effectiveness.