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Top Social Impact Customer Success & Experience Jobs in New York City, NY

3 Days AgoSaved
Remote
United States
187K-209K Annually
Expert/Leader
187K-209K Annually
Expert/Leader
Healthtech • Other • Social Impact • Software • Telehealth
Lead and scale strategic partnerships while ensuring operational excellence. Influence stakeholders, manage priorities, and improve processes in a healthcare environment.
Top Skills: ExcelGoogle SheetsLooker
Reposted 4 Days AgoSaved
Remote
United States
Junior
Junior
Edtech • Fintech • Payments • Social Impact • Financial Services • Big Data Analytics
The Validation Services Representative reviews and processes transactions for assigned clients, ensuring adherence to policies and improving customer interactions. They collaborate with internal teams to enhance the customer experience and resolve issues.
Top Skills: Google AppsHelp Desk Support SoftwareMicrosoft Office Suite
Reposted 5 Days AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
188K-235K Annually
Senior level
188K-235K Annually
Senior level
Artificial Intelligence • Consumer Web • Edtech • Enterprise Web • HR Tech • Social Impact • Generative AI
The Senior Consumer Partner Success Manager manages Udemy's global consumer partnerships to enhance partner success, ensure alignment across teams, and drive measurable growth through effective program management and strategic insights.
Reposted 5 Days AgoSaved
Easy Apply
Remote or Hybrid
2 Locations
Easy Apply
Mid level
Mid level
Cloud • Information Technology • Security • Social Impact • Software
The Implementation Manager oversees customer relationships, ensuring successful software deployments while managing project timelines and stakeholder communications.
Top Skills: ExcelGainsightMonday.ComSalesforce
Reposted 11 Days AgoSaved
Easy Apply
Remote
United States
Easy Apply
Mid level
Mid level
Marketing Tech • Professional Services • Sales • Social Impact • Software
The Customer Success Manager will manage renewals and customer relationships, maximize growth, and mitigate churn for SMB/MM clients, focusing on product adoption and using analytical tools for upselling.
Top Skills: ChurnzeroMarketing Automation SoftwareSalesforce
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Reposted 13 Days AgoSaved
Remote
USA
130K-155K Annually
Mid level
130K-155K Annually
Mid level
Insurance • Legal Tech • Social Impact
The Growth Lead role focuses on developing paid search strategies to enhance client acquisition, optimizing campaigns, and collaborating with product teams to improve user experience and data infrastructure.
Top Skills: Bing AdsGoogle AdsGoogle AnalyticsGoogle Tag ManagerLookerSQL
15 Days AgoSaved
Remote
USA
159K-235K Annually
Senior level
159K-235K Annually
Senior level
Cloud • Greentech • Social Impact • Software • Consulting
The Global Enterprise Account Manager at VelocityEHS nurtures relationships with global enterprise customers to expand account growth and achieve EHS and ESG objectives through strategic consulting and collaboration with internal teams.
Top Skills: 6SenseG2GongLinkedin Sales NavigatorOutreachSalesforceZoominfo
17 Days AgoSaved
Easy Apply
Remote
United States
Easy Apply
100K-138K Annually
Senior level
100K-138K Annually
Senior level
Artificial Intelligence • Fintech • Machine Learning • Social Impact • Software
As a Customer Success Manager, you will manage client relationships, ensuring compliance and driving growth through effective collaboration and project management.
Top Skills: Google SuiteLookerMS Office
Reposted 18 Days AgoSaved
Remote or Hybrid
United States
22-23 Hourly
Junior
22-23 Hourly
Junior
Healthtech • Social Impact • Software
As a Specialist I in Partnership Support, you'll assist clinicians and clients through calls, chats, and emails while collaborating with other teams to resolve issues.
Top Skills: Customer Support ToolsHealthcare BillingLarge Databases
Reposted YesterdaySaved
Hybrid
New York, NY, USA
150K-175K Annually
Senior level
150K-175K Annually
Senior level
Big Data • Cloud • Other • Social Impact • Software
Manage Tier-2 technical support team, handle complex customer issues, develop troubleshooting procedures, and collaborate with cross-functional teams to enhance support effectiveness.
Top Skills: AWSCloudwatchDatadogJIRAMonday.ComOpsgenieRollbarSQLZendesk
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