Top Social Impact Customer Success & Experience Jobs in New York City, NY

The Customer Success Manager enhances partner relationships and drives the usage of LiveRamp solutions through strategic guidance, education, and performance optimization, while handling complex renewals and upsells.

The Employment Education Specialist supervises SYEP participants, facilitates workshops, provides educational advice, and ensures a safe learning environment while managing program documentation and relationships with participants.

The Customer Support Specialist manages partner inquiries, troubleshooting platform issues, sharing feedback, and enhancing customer satisfaction.

The Account Manager is responsible for managing client relationships, ensuring satisfaction, collaborating internally, driving account growth, and maintaining detailed reporting for performance insights.

The Engagement Manager, Growth is responsible for managing customer relationships, facilitating product adoption, ensuring customer satisfaction, and identifying expansion opportunities for a portfolio of mid-market and commercial customers.

The Enterprise Onboarding & Implementation Specialist will lead client onboarding, manage project lifecycles, collaborate across teams, and implement scalable processes to ensure enterprise clients successfully adopt Playground's software solutions.

As a Partner Success Principal, you will build and maintain relationships with partners, provide strategic guidance, analyze performance data, and negotiate contract renewals to drive revenue growth.

The Senior Associate, Implementations is responsible for managing the onboarding process for plan sponsors, providing project management support, and collaborating with various stakeholders.

As Chief of Staff, you'll lead client-related operations, refine onboarding processes, and partner with the CEO on growth initiatives. You'll manage relationships and drive execution to support the company's mission in the performing arts sector.

The Senior Customer Success Architect will advise on privacy management, lead workshops, develop solutions, and ensure customer success by establishing trusted relationships and providing strategic insights.