Top Sports Customer Success & Experience Jobs in New York City, NY

Gameday Monitors will ensure quality of live video and audio streams, report issues, and work with a flexible schedule during the MLB season.

As a Brand Educator, you will engage consumers at events, educate them about Diageo brands, and complete training to enhance brand knowledge.

The intern will assist in creative projects, participate in research, and support client communications while shadowing the Creative Coordinator.

The Senior Customer Success Manager at Relo Metrics manages a portfolio of clients, enhancing client satisfaction, retention, and revenue growth while collaborating across teams to optimize product use.

The Senior Business Development Manager drives revenue by securing strategic partnerships, overseeing vendor management, and supporting market expansion initiatives.

As a Platform Specialist, you will manage ticketing support, implement new clients, and ensure smooth fan experiences during events.

Provide front-line customer support across email, chat, and social media; onboard users; resolve bugs and usability issues; collect and prioritize user feedback; escalate product requests; and promote the product with empathy and strong communication.

The Director of Retention is responsible for creating and executing retention strategies across Casino and Realsports, enhancing customer engagement and lifetime value through targeted marketing initiatives and collaboration with various teams.

The Technical Solutions Manager acts as a technical advisor, leading implementations, supporting live events, and translating client needs into actionable insights. Responsibilities include auditing setups, advocating for product improvements, and maintaining documentation for efficiency.

Manage and execute post-sale digital advertising campaigns, ensuring client satisfaction through effective communication, operational excellence, and data-driven insights for revenue growth.