Top Sports Customer Success & Experience Jobs in New York City, NY

The Senior Customer Success Manager at Relo Metrics manages a portfolio of clients, enhancing client satisfaction, retention, and revenue growth while collaborating across teams to optimize product use.

The Account Manager will build relationships with sports organization customers, ensuring retention and product adoption while exceeding sales goals. Requires B2B skills and some SaaS experience.

The Customer Experience Specialist at Novig handles user inquiries, resolves issues during live sports events, and maintains effective communication while ensuring a positive user experience.

Manage onboarding, adoption, and retention for $10k+ ARR accounts; act as trusted advisor, monitor customer health, identify expansion opportunities, reduce churn, and collaborate cross-functionally using tools like Gainsight, Zendesk, Jira, and Salesforce.

The Product Success Manager II will manage the implementation and adoption of Teamworks' products in collegiate athletic departments, enhancing collaboration among performance staff. Responsibilities include onboarding, communication with partners, and process improvement.