Top Hybrid Strategic Operations Jobs in New York City, NY

The Director will drive sustainable purchasing behaviors, embed carbon visibility in supplier decisions, and lead change management in procurement processes.

Provide personal security for senior executives, develop and implement security plans, conduct risk assessments, and coordinate with law enforcement.

The Analyst, Client Operations will investigate data discrepancies, debug workflows, handle client requests, improve processes, and support cross-functional teams.

Own and maintain policy documentation and processes, manage the Policy teams priorities, monitor enforcement trends, and partner with Moderation, Data, Product, and Ops to measure, iterate, and improve policy implementation and decision quality across global teams.

Lead end-to-end dispute operations, ensuring compliant, timely resolution under Regulation E and card network rules. Manage and develop a team of disputes specialists, drive process improvements, partner cross-functionally (Fraud, Compliance, Product, Member Experience), support vendor/BPO strategy, and deliver reporting, audit readiness, and loss-reduction initiatives.

As a Senior Strategy & Operations Manager, you will drive customer strategy by analyzing target segments, collaborating with teams, and ensuring operational execution to support growth and retention of larger customers.

The Senior Director of Global Merchant Health leads a global team, optimizing merchant performance and driving client engagement while ensuring efficient processes and automation.

The Director of Technology Sourcing develops sourcing strategies for technology categories and leads high-impact negotiations while partnering with senior technology leaders and mitigating risks.

The Director of Operations - Settlements and Purchase & Sale leads post-trade operations, focusing on settlements strategy, compliance, and team development while enhancing operational efficiency.

The Risk & Controls Associate will monitor risk, advise on controls, assist with risk assessments and audits, and collaborate with stakeholders.