Top Operations & Support Jobs in New York City, NY

Lead and optimize technology operations for stability and resilience in advisor and agent platforms, driving automation and incident management.

Lead and coach Sustainability Leaders to deepen Continuous Improvement adoption across one or two business lines. Drive CI assessments, maturity measurement, improvement planning, and capability building. Influence leaders, facilitate cross-team problem solving and Communities of Practice, and report impact while guiding sustained behavioral change and CI tool evolution.

The RIA Operations Specialist handles incoming calls, provides operational expertise, supports advisors, and ensures efficient technology workflows in a fast-paced environment.

Provide strategic and tactical administrative support for Controllers, manage team objectives, plan events, coordinate meetings, and develop communications.

The Senior Associate will lead CLO operations, oversee servicing, manage relationships with stakeholders, drive automation initiatives, and mentor junior staff.

The Implementation Specialist manages the implementation of Group Benefit Solutions, ensuring timely, accurate execution while guiding clients through the process. They coordinate with internal stakeholders, maintain documentation, and prioritize multiple concurrent implementations with a focus on customer experience.

The Enroller Manager oversees enrollment staffing operations, forecasts demand, recruits enrollers, collaborates with teams, and ensures compliance with performance metrics.

The CVP of Corporate Travel manages the corporate travel program, focusing on strategy, vendor relationships, and achieving cost efficiencies. Responsibilities include contract management, program oversight, and ensuring employee satisfaction and safety.

The Head of Claims & Benefits Operations drives operational excellence, manages performance across claims, and leads service strategies while ensuring financial accountability and unified beneficiary experiences.

Lead the sustainment of Continuous Improvement within Service Operations, coaching leaders on improvement tools, integrating systems, and achieving performance targets.