Top Operations & Support Jobs in New York City, NY

Provides advanced administrative support to a senior finance executive, managing complex calendars, meetings, travel, expenses, communications, follow-ups, deadlines, and special projects. Requires discretion, sound judgment, excellent organization and communication, adaptability, and the ability to anticipate needs and resolve atypical issues independently in a fast-paced corporate environment.

Provides customer and adviser support for investment products, accounts, performance inquiries, and financial processing requests. Maintains expertise in Weathscape and Envestnet, handles escalations, supports processing functions, trains new staff, resolves operational and compliance issues, and improves workflows. The role requires financial industry knowledge, strong customer service skills, Microsoft Office proficiency, and Series 7 licensing or specialized processing expertise.

Provides comprehensive administrative support to the Corporate Development and Strategy team and five senior leaders. Responsibilities include complex calendar management, meeting and event logistics, travel reservations, expense reporting, invoice processing, team support, relationship management, confidential information handling, and ad hoc administrative tasks. The role also involves using Microsoft Office and emerging AI-enabled tools to improve administrative efficiency.

Provides high-level administrative support to multiple executive officers and technology teams. Responsibilities include calendar management, meeting and event coordination, preparing materials, tracking action items, onboarding support, expense reconciliation, organizational chart maintenance, and handling confidential information. The role also manages special projects, coordinates stakeholders and A/V needs, and provides backup support to administrative staff in a hybrid environment.

Supports onboarding and contracting for new insurance agents by advancing contracts, tracking background checks and fingerprints, reviewing documentation, resolving data gaps, communicating status updates, and processing forms. The role also provides in-person office support to agents and agency managers while maintaining accurate, compliant, and timely records.

Supports business strategy and operations initiatives through process improvement, data analysis, reporting, presentations, and stakeholder collaboration. Interns may improve workflows, analyze trends and pain points, support pilots, and develop recommendations that strengthen efficiency, customer experience, and strategic decision-making. The 10-week hybrid program provides exposure to corporate operations and cross-functional teamwork.

Leads continuous improvement sustainability across a business unit by coaching senior leaders, building CI capabilities, conducting maturity assessments, and translating findings into strategic action plans. Drives value creation, productivity gains, balanced scorecard performance, and sustained adoption of CI systems. Facilitates cross-functional forums, deploys advanced tools such as Kaizen and Hoshin Kanri, develops training, and partners with the Center of Excellence to evolve enterprise methodologies.

Provides high-level administrative support to multiple executive officers and their teams. Responsibilities include calendar management, meeting and event coordination, materials preparation, expense reconciliation, onboarding assistance, organizational chart maintenance, special projects, sensitive information handling, and meeting follow-up. The role also coordinates stakeholders, rooms, presentations, A/V needs, and technology support while serving as backup for other administrative assistants.

Supports private fixed-income investment teams by improving origination, underwriting, portfolio management, reporting, and technology workflows. Partners with investment, Operations, and IT teams to gather requirements, maintain investment platforms, build dashboards and reports, automate data integration, support AI-enabled tools, and implement platform enhancements. Develops analyses and materials for credit monitoring, portfolio surveillance, and investment committees.

Leads service operations across 4–5 general offices, managing Service Leaders and Onsite Specialists. Translates agency goals into operational priorities, oversees staffing and workflows, drives accountability, manages escalations, supports new business case visibility, promotes digital adoption, coordinates agent training, and ensures compliance. Partners with new business, onboarding, centralized service teams, vendors, and agency leadership to improve service quality, operational consistency, and business performance.