Top Senior Level Healthtech Operations & Support Jobs in New York City, NY

Lead analysis of contact center workload to create optimized staffing and scheduling plans. Partner with stakeholders to balance business needs and employee preferences, monitor volumes and productivity, produce reports, recommend process and policy changes, mentor team members, and ensure accurate scheduling records to meet service level metrics.

The Director of Payer Ops and RCM leads the revenue cycle management team, optimizing payer contracts and ensuring efficient revenue capture. Responsibilities include strategy execution, team leadership, data analysis, and building scalable systems for growth.

The role involves managing a team for instructional design, developing curricula for healthcare and education technology, and implementing eLearning solutions.

The Chief of Staff will execute strategic projects, build new functions, support founders, and scale teams in a high-paced healthcare startup focused on AI for health insurance.

The Chief of Staff to the CEO manages the CEO's priorities, leads cross-functional projects, and designs scalable processes while driving organizational alignment and investor communications.

Lead and build Revenue Operations for a fast-growing GTM org: design systems, SLAs, and governance; act as Salesforce architect/admin; analyze cohort performance and order volume; define Sales-CS handoffs; manage commission plans, KPIs, and the GTM tech stack.

The Associate Director will oversee program governance, KPI reporting, strategy implementation, and cost-savings initiatives within the Authorization Services team.

The Executive Assistant provides administrative support to the President, coordinating projects and communications, managing schedules, and ensuring efficient operations within the Executive Office.

The Senior Analyst/Associate will manage cross-functional projects and perform KPI tracking, analysis, and performance insights to ensure organizational alignment and productivity under the Office of the CEO.

The Chief of Staff will support the CEO and leadership in strategic execution, maintain context across business initiatives, and drive operational improvements while interacting with internal and external stakeholders.