Top Remote Customer Success Jobs in NYC, NY

Reposted 12 Days AgoSaved
Remote or Hybrid
Remote New York, NY
95K-120K Annually
Mid level
95K-120K Annually
Mid level
Insurance • Logistics • Software • Transportation • Business Intelligence
The Customer Success Manager at SambaSafety will build relationships with enterprise fleet customers, drive product adoption, monitor performance metrics, and collaborate with cross-functional teams to ensure customer satisfaction and success.
Top Skills: Salesforce
12 Days AgoSaved
Easy Apply
Remote
Remote New York, NY
Easy Apply
120K-140K Annually
Senior level
120K-140K Annually
Senior level
Big Data • Healthtech • HR Tech • Machine Learning • Software • Telehealth • Big Data Analytics
The Senior Client Success Manager will manage large market client relationships, ensuring client satisfaction and engagement while identifying risks and opportunities. This role involves tracking KPIs, project management, and collaboration with cross-functional teams to deliver high-quality client experiences.
Reposted 12 Days AgoSaved
Easy Apply
Remote
Remote New York, NY
Easy Apply
150K-165K Annually
Senior level
150K-165K Annually
Senior level
Big Data • Healthtech • HR Tech • Machine Learning • Software • Telehealth • Big Data Analytics
The Client Success Director manages key client relationships, ensure client satisfaction, and collaborates with teams to enhance service delivery in the healthcare sector.
Top Skills: B2B Saas
Reposted 12 Days AgoSaved
Remote
Remote New York, NY
152K-235K Annually
Senior level
152K-235K Annually
Senior level
Security • Software • Cybersecurity • Automation
The Senior Enterprise Customer Success Manager will manage strategic relationships with enterprise customers, focusing on compliance frameworks and driving measurable outcomes and growth.
Top Skills: CatalystJIRASalesforceSigma
Reposted 12 Days AgoSaved
Remote
Remote New York, NY
80K-150K Annually
Mid level
80K-150K Annually
Mid level
Healthtech • Pet
As a Customer Success Manager, you'll develop and maintain relationships with veterinary hospital partners, strategize account growth, and gather customer feedback to inform product development and long-term goals.
Reposted 12 Days AgoSaved
Remote or Hybrid
Remote New York, NY
120K-203K Annually
Senior level
120K-203K Annually
Senior level
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
Lead and mentor a team of Customer Success Managers to drive customer satisfaction, retention, and product adoption, while managing strategic accounts and processes.
Top Skills: GainsightSalesforce
17 Days AgoSaved
In-Office or Remote
Remote New York, NY
Mid level
Mid level
HR Tech • Information Technology • Software
As a Customer Success Manager, you will build relationships with clients to help them achieve business objectives and drive account growth, collaborating with internal teams for best customer experience.
Top Skills: Account ManagementB2B SaasCustomer SuccessHr
Reposted 14 Days AgoSaved
Easy Apply
Remote or Hybrid
Remote New York, NY
Easy Apply
98K-132K Annually
Mid level
98K-132K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Enterprise Customer Success Manager facilitates customer engagement, ensuring clients maximize the value of IoT solutions through tailored success plans and collaboration across teams.
Top Skills: IotSaaS
Reposted 14 Days AgoSaved
Remote or Hybrid
Remote New York, NY
80K-100K Annually
Junior
80K-100K Annually
Junior
eCommerce • Fintech • Payments • Software
The Associate Customer Success Manager will manage a portfolio of SMB customers, focusing on retention and health improvement through proactive outreach, data monitoring, and collaboration with internal teams to resolve issues and enhance product usage.
Reposted 14 Days AgoSaved
Remote
Remote New York, NY
169K-179K Annually
Senior level
169K-179K Annually
Senior level
Information Technology • Software • Cybersecurity
As a Senior Customer Success Engineer, you will lead customer deployments, monitor system health, and drive solution adoption to optimize security value for strategic accounts.
Top Skills: Application Security ToolsThreat Detection Platforms
Reposted 15 Days AgoSaved
Easy Apply
Remote
Remote New York, NY
Easy Apply
Senior level
Senior level
Artificial Intelligence • Healthtech • Information Technology • Software • Conversational AI • Generative AI • Automation
The Strategic Customer Success Manager will manage relationships with key healthcare clients, drive retention and expansion, offer strategic insights, and collaborate cross-functionally to enhance customer satisfaction and company growth.
Top Skills: Ai TechnologyAthenaCernerChange HealthcareCRMEpicHealthcare Technology PlatformsWaystar
15 Days AgoSaved
Remote or Hybrid
Remote New York, NY
125K-210K Annually
Senior level
125K-210K Annually
Senior level
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
The Principal Customer Success Manager fosters relationships with key clients, drives product adoption, and mentors team members to enhance customer engagement and satisfaction.
Top Skills: GainsightSalesforce
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15 Days AgoSaved
Easy Apply
Remote
Remote New York, NY
Easy Apply
Entry level
Entry level
Cloud • Security • Software • Cybersecurity • Automation
As a Customer Success Engineer, you will provide technical guidance and best practice advice to customers post-sale, help with implementations, and develop customer enablement resources.
Top Skills: Agile PlanningContinuous DeliveryContinuous IntegrationDevsecopsGitlab
11 Days AgoSaved
Remote
Remote New York, NY
Senior level
Senior level
Artificial Intelligence • Cloud • Legal Tech • Software • Generative AI
As a Principal Customer Success Manager, you will drive engagement and retention for high-value accounts, leveraging technical expertise and consultative skills to maximize customer value and identify growth opportunities.
Top Skills: Customer EngagementCustomer SuccessData AnalysisIntegration CapabilitiesProduct DemonstrationsTechnical Solutions
Reposted 16 Days AgoSaved
Remote
Remote New York, NY
152K-235K Annually
Senior level
152K-235K Annually
Senior level
Security • Software • Cybersecurity • Automation
The Senior Enterprise Customer Success Manager at Drata will manage executive relationships, drive outcomes in compliance programs, and align product capabilities with customer growth and security.
Top Skills: CatalystJIRASalesforceSigma
Reposted 17 Days AgoSaved
Easy Apply
Remote
Remote New York, NY
Easy Apply
117K-140K Annually
Mid level
117K-140K Annually
Mid level
Big Data • Healthtech • HR Tech • Machine Learning • Software • Telehealth • Big Data Analytics
The Senior Client Success Manager drives client engagement and satisfaction for mid-market accounts, managing relationships and ensuring alignment with client goals to optimize care.
Top Skills: B2B RelationshipsData AnalysisKpisProject Management Software
Reposted 17 Days AgoSaved
Remote or Hybrid
Remote New York, NY
Mid level
Mid level
Information Technology • Sales • Security • Cybersecurity • Automation
The Strategic Customer Success Manager will manage key client relationships, collaborate with internal teams, and ensure customer satisfaction and success metrics are met.
Top Skills: Cloud TechnologiesCyber SecurityDomain Controllers)Information SecurityLinuxNetworkingWindows (Ad
18 Days AgoSaved
Remote
Remote New York, NY
94K-122K Annually
Mid level
94K-122K Annually
Mid level
Consumer Web • eCommerce • Machine Learning • Software • Sports • Analytics
As a PSA Verified Customer Success Manager, you will maintain customer acquisition and delivery schedules, improve workflows, monitor client health, and collaborate with various teams to enhance the customer experience in the PSA Verified repack ecosystem.
Top Skills: Google DocsGoogle Sheets
18 Days AgoSaved
In-Office or Remote
Remote New York, NY
94K-122K Annually
Entry level
94K-122K Annually
Entry level
Consumer Web • eCommerce • Machine Learning • Software • Sports • Analytics
As a Customer Success Manager, you will oversee repack business operations, maintain client relationships, forecast orders, and collaborate to enhance processes and client experiences.
Top Skills: Google DocsGoogle Sheets
18 Days AgoSaved
Easy Apply
Remote
Remote New York, NY
Easy Apply
94K-158K Annually
Mid level
94K-158K Annually
Mid level
Cloud • Security • Software • Cybersecurity • Automation
As a Customer Success Architect, you'll align GitLab's DevSecOps platform with customers' business goals, provide technical enablement, manage customer portfolios, and ensure satisfaction through collaboration with various teams.
Top Skills: Continuous DeploymentContinuous IntegrationDevsecopsGit
18 Days AgoSaved
Easy Apply
Remote or Hybrid
Remote New York, NY
Easy Apply
225K-280K Annually
Senior level
225K-280K Annually
Senior level
Legal Tech • Software • Generative AI
Lead enterprise customer success strategy and drive renewal outcomes for strategic accounts, building strong relationships and managing a Customer Success team.
Top Skills: AIB2B Saas
Reposted 18 Days AgoSaved
Remote
Remote New York, NY
122K-188K Annually
Senior level
122K-188K Annually
Senior level
Security • Software • Cybersecurity • Automation
The Senior Customer Success Manager at Drata will lead strategic customer relationships, ensure compliance program success, and drive measurable business outcomes while guiding customers through complex frameworks.
Top Skills: CatalystJIRASalesforceSigma
Reposted 9 Hours AgoSaved
Remote or Hybrid
Remote New York, NY
110K-155K Annually
Entry level
110K-155K Annually
Entry level
Agriculture
As a Customer Success Manager, you will manage relationships with strategic accounts, develop customer engagement processes, and utilize tools like AI to enhance service delivery.
Top Skills: AIIntercomLinear
YesterdaySaved
In-Office or Remote
Remote New York, NY
57K-168K Annually
Mid level
57K-168K Annually
Mid level
Artificial Intelligence • Healthtech • Information Technology • Other • Analytics
The Customer Success Manager ensures customers derive maximum value from Elsevier's products, driving engagement and retention while collaborating with account managers and cross-functional teams to meet strategic objectives.
Top Skills: Salesforce
YesterdaySaved
In-Office or Remote
Remote New York, NY
129K-226K Annually
Expert/Leader
129K-226K Annually
Expert/Leader
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
The Customer Success Manager, Director at Genesys leads enterprise customer relationships, drives business outcomes, and champions customer success initiatives while collaborating cross-functionally to achieve key growth and retention objectives.
Top Skills: GainsightMicrosoft Office SuiteSalesforce
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