Top Remote Edtech Customer Success & Experience Jobs in New York City, NY

The Customer Success Manager defines strategies to boost engagement and retention across accounts, enhancing concussion management for global users.

Provide exceptional technical support for Learning Management Systems, assist customers in troubleshooting, document interactions, and advocate for customer needs.

The Senior Content Developer will manage content development, coordinate with teams, ensure guideline adherence, review manuscripts, and support sales and marketing efforts.

Responsible for driving customer success and training for state partners using SAT assessments, supporting implementation and training efforts, and fostering stakeholder relationships.

As an Enrollment Specialist, you will facilitate the enrollment process for prospective families while providing exceptional customer service through various communication channels.

The ELA/Social Studies Item Writer II develops test items and performance tasks, collaborates on projects, and manages test specifications while ensuring quality and compliance.

The Senior Manager, Customer Operations drives operational excellence and collaborates with Customer leadership to improve customer health and retention through analytics, tooling, and process design.

The Partner Solutions Architect at OpenSesame designs partner integrations, collaborates cross-functionally, and ensures efficient implementation of technical solutions to drive partner success.

The Director of Strategic Partnerships will lead the partner ecosystem strategy, optimizing operations, scaling relationships, and driving revenue growth. This role involves leading a team, enhancing partner experiences, and improving metrics across the partnership framework while ensuring alignment with sales and product teams.

The SME will design an AI for Project Management curriculum, create engaging content, and inspire learners on applying AI tools effectively in project management.

As a Partner Success Manager, you will enhance partner satisfaction and retention through onboarding, relationship management, and product expertise, ensuring schools maximize their success using the GiveCampus platform.

The Curriculum Developer assists in course development and project management, learning instructional design techniques and collaborating with stakeholders under supervision.